2-1-1 Replaces Sacramento County Emergency Family Shelter Reservation List

Beginning 6/30/2023, families will no longer be able to access shelter through the Sacramento County Emergency Family Shelter Reservation List previously managed by the Sacramento County Department of Human Assistance (DHA). Families seeking shelter will now call 2-1-1, or dial 1-844-546-1464 to be assessed for shelter options and connected to other homeless services. All other family resources currently available through DHA, such as CalWORKs, CalFresh, and Medi-Cal, are accessible by contacting DHA at 916-874-3100; please visit DHA’s webpage for more information about public assistance services.  Additionally, families seeking shelter from the City’s 3-1-1 number will be directed to call 2-1-1. All non-shelter services offered through 3-1-1 are still available.

Note: Trained agencies with HMIS access can conduct the family shelter assessment to place a household onto the shelter waitlist.