December Highlights
The Coordinated Access System (CAS) shelters continue their successful run at increasing positive exits, a critical step towards establishing a balanced system. In December, there were an average of 5 Successful shelter placements and 5 households moving into permanent housing every day.
Successes:
- For the third straight month, we surpassed 4,000 calls.
- The median call wait time is below our target goal of 5 minutes.
- Onboarded Mather Interim Housing – adding an additional 140 shelter units
- Sustained successful placement into shelter (84% of referrals result in enrollment)
- Sustained successful shelter exits (37% exit to housing destinations)
CAS Areas for Improvement:
- Expand access to flexible housing problem-solving resources
- Actively exploring ways to provide urgent responses to extremely vulnerable households.
Homeless Response System Challenges:
- Not enough recuperative care facilities. Approximately one in ten clients are ineligible for any shelter due to high medical needs that shelters cannot meet.
- Train and resource outreach teams to mitigate shelter barriers in the field