Sacramento Steps Forward helps to prevent and resolve homelessness through the coordination of resources, strategies, and funding, and aggregation and analysis of data. We will respond to inquiries on these topics only.
We are NOT a direct provider of housing resources or shelters.
If you are at risk of losing your housing and need support, dial 2-1-1 and press 8 to connect with housing resources, or call toll free 1-844-546-1464. Calls are answered 24 hours a day, 7 days a week.
If you are NOT in immediate need of housing or shelter, but want to inquire about our work in supporting the Sacramento homelessness response system, please submit your question below.
What is 2-1-1?
Dial 2-1-1 for free, 24-hour social, health and disaster services information. 2-1-1 is a one-stop source of information for people looking for community services and resources, especially for those who need essential services, such as food, shelter, counseling, employment assistance, and more. 2-1-1 is confidential and available in more than 200 languages and dialects.
Like 9-1-1 for emergency services, 2-1-1 has been set aside nationally by the Federal Communications Commission for the public to more easily access community information. 2-1-1 is also a central resource for community information during and in recovery from disasters.
There are more than 1,600 programs and services in the Sacramento 2-1-1 database.
Who can call 2-1-1?
What if there are issues reaching 2-1-1?
Please be advised that you (or the individual attempting to make this call) should use the 2-1-1 toll-free line 916-498-1000, still pressing #8 then #2.
Who answers 2-1-1 calls?
An Information and Referral Specialist answers 2-1-1 calls. Specialists are trained in navigating the maze of human service agencies and programs. Non-English speaking callers are assisted by a bilingual specialist or seamlessly through a telephone interpreting service with access to interpreters in more than 200 languages and dialects. 2-1-1 also provides application assistance for CalFresh benefits over the phone.
Sacramento Steps Forward is a private, non-profit 501(c)(3) charity serving the Sacramento region. EIN# 27-4907397
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