Community Standards KPI Report

January - March 2025

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Report Orientation

The aim of this report is to present the key performance indicators (KPIs) outlined within the Sacramento Community Standards. Please use the information in this section to orient yourself to the structure of the report.

  • Introduction: This section provides the background and context for the report, including the reporting period, relevant program types, and general purpose.
  • System KPIs: This section provides a high-level view of the system’s performance, offering readers the ability to understand the effectiveness of the system. The focus of this section is on aggregated data to give a comprehensive overview of system-wide outcomes.
  • Program KPIs: This section provides insights into the performance of individual programs, allowing for a more granular analysis. These data will help facilitate a focused approach to identifying strengths and areas for improvement.
  • Methodology: To best support transparency, this section offers details on how the data was collected and analyzed. This section notates the analytical approach and any data considerations that might impact the results.
  • Appendix: This section includes additional resources and documentation related to the report’s results.

The table of contents on the right side of the report allows readers to quickly jump to different sections. Each entry in the table contents corresponds to a major section of the report, providing an overview of the report’s structure and making navigation straightforward and efficient.

Introduction

The Community Standards KPI Report provides a comprehensive analysis of key performance indicators (KPIs) adopted within the Sacramento Community Standards. The standards serve as a basis for ensuring all publicly funded programs for people who are at risk of or experiencing homelessness are offered in a consistent manner, in line with federal, state, and local funding requirements and evidence-based approaches to providing equitable, effective, and efficient assistance. These KPIs represent the most important measures used to determine program performance relative to program use, cost, and successful outcomes.

By examining data aggregated from the Homeless Management Information System (HMIS), this report aims to support informed decision-making, strategic planning, and resource allocation to enhance the overall impact and performance of the community’s effort in addressing homelessness. This document also includes methodologies, definitions, and data considerations to ensure transparency and clarity in the reporting and interpretation of the performance measures.

Relevant Program Types

The KPIs presented in this report are currently relevant to the following program types:

  • Emergency Shelter (ES)
  • Homelessness Prevention (HP)
  • Permanent Supportive Housing (PSH)
  • Rapid Rehousing (RRH)
  • Street Outreach (SO)
  • Transitional Housing (TH)

Reporting Period

This report is generated on a quarterly basis to provide timely and actionable insights into program performance. The current report covers the third quarter (Q3) of the year, providing an overview of activities and outcomes from January to March 2024.

System KPIs

Overview

This section provides KPIs for all HMIS participating programs, aggregated by program type (e.g. ES). These KPIs help measure the performance of the homeless response system holistically.

To guide measure evaluation, we have established specific performance targets for some of the KPIs. These targets represent goals for the system’s performance, setting clear targets ensuring continuous improvement. Targets marked with To Be Determined (TBD), indicate areas where specific goals are still being formulated and will be developed over time.

Program Participation

Households Served

Indicates households served by program type.

New Households Served

Indicates the number of new households served by program type.

Utilization Rate

Indicates rate of which inventory is occupied.

Performance Targets:TH = 100%; ES ≥ 95%; PSH ≥ 95%

Average Length of Stay

Indicate length of stay by program type.

Performance Targets: TH ≥ TBD; ES ≥ TBD

Average Length of Participation

Indicates the length of time (days) households are participating in a program type.

Performance Targets: SO ≤ 90 days; HP ≤ 90 days; RRH ≤ TBD; PSH ≤ TBD

Average Engagement Time

Indicates length of time from referral to program entry.

Performance Targets:RRH ≤ TBD

Average Length of Time to Housing Move-in

Indicates the length of time between program entry and becoming permanently housed.

Performance Targets: RRH ≥ TBD

Positive Outcomes

Successful Housing Outcomes

Indicates the program’s success in moving households into long-term, stable housing solutions.

Performance Targets: SO ≥ 35%; ES: Singles ≥ 35% & Family ≥ 50%; TH ≥ TBD; RRH ≥ TBD; PSH ≥ 75%; HP ≥ 90%

Increase in Employment Income

Indicates the program’s success in helping clients obtain employment income.

Performance Targets: TH ≥ TBD; RRH ≥ TBD; PSH ≥ TBD

Increase in Non-Employment Cash Income

Indicates program’s success in helping clients to obtain non-employment cash income.

Performance Targets: TH ≥ TBD; RRH ≥ TBD; PSH ≥ TBD

Program KPIs

Overview

This section provides KPIs for each individual program organized by the program type (e.g. ES). These KPIs help measure the performance of each homeless assistance program individually.

Homelessness Prevention (HP)

Agency Program Households Served
(#)
New Households Served
(#)
Average Length of Participation
(# days)
Successful Housing Outcomes
(#/%)
DCFAS Partnership with Volunteers of America (DCFAS-VOA) DCFAS-VOA: Home Safe - HP 56 42 54.3 31 (57%)
DHSH Partnership with Bay Area Community Services (DHSH-BACS) DHSH-BACS: LEAP (Landlord Engagement Assistance Program) - HP 65 57 38.7 40 (93%)
First Step Communities (FSC) FSC: CAN Team Homeless Prevention - HP 2 2 46.5 1 (50%)
Insight Housing (IH) IH: Roads Home SSVF - HP 23 8 525.1 2 (33%)
Nation's Finest - Sacramento (NF) NF: Sacramento SSVF - HP 74 20 170.7 23 (52%)
Nation's Finest - Sacramento (NF) NF: Yolo SSVF - HP 1 1 0.0 0
Step Up on Second and City of Sacramento - Partnership (SU2ND-CS) SU2ND-CS: AFSCME - HP 11 10 115.0 0 (0%)
Step Up on Second and City of Sacramento - Partnership (SU2ND-CS) SU2nd-CS: Anti Displacement - HP 21 21 1.0 0 (0%)
Volunteers Of America (VOA) VOA: Bringing Families Home CARES - HP 1 1 0.0 0 (0%)
Volunteers Of America (VOA) VOA: Vet Families Non-HUD SSVF - HP 38 14 409.9 12 (52%)
Note. The symbols within this table represent specific data aspects:
infrepresents programs with zero inventory within HMIS

Street Outreach (SO)

Agency Program Households Served
(#)
New Households Served
(#)
Average Length of Participation
(# days)
Successful Housing Outcomes
(#/%)
Cares Community Health dba One Community Health (CCH) CCH dba OCH: Street Medicine Program - STO 15 15 42.5 1 (17%)
City of Elk Grove (CEG) CEG: Homeless Outreach and Navigation - SO 23 12 86.9 3 (14%)
City Net (CN) CN: Rancho Cordova Street Outreach - SO 79 69 41.6 0 (0%)
City of Sacramento DCR – Partnerships (CS DCR) CS DCR: Capitol Park Homeless Outreach - SO 27 15 149.5 1 (5%)
City of Sacramento DCR – Partnerships (CS DCR) CS DCR: Community Street Outreach & Response - SO 610 314 191.7 4 (1%)
City of Sacramento and Sacramento County Collaborative - Partnership (CS-DBSH-DHSH) CS-DBHS-DHSH: Street Outreach Partnership Program - SO 693 299 101.5 7 (1%)
City of Sacramento and Sacramento County Collaborative - Partnership (CS-DBSH-DHSH) CS-DBSH-DHSH-CoHeWo Outreach - SO 374 371 76.6 28 (13%)
Capital Star Community Services (CSCS) CSCS: Youth Help Network - SO 1 1 0.0 0 (0%)
City of Sacramento ERF Partnership (CSERFP) CSERFP - Northern Bike Trail #1 - STO 46 46 0.0 0 (0%)
Sacramento County Dept of Behavioral Health (DBHS) DBHS: Homeless Engagement and Response Team (HEART) - SO 31 21 103.8 1 (4%)
DHSH Partnership with Community HealthWorks (DHSH-CHW) DHSH-CHW: American River Parkway Outreach Navigation Services - SO 172 42 222.4 11 (10%)
DHSH Partnership with Community HealthWorks (DHSH-CHW) DHSH-CHW: Citrus Heights Outreach Navigation Services - SO 53 14 204.4 4 (13%)
DHSH Partnership with Community HealthWorks (DHSH-CHW) DHSH-CHW: Community Based Outreach Navigation Services - SO 250 108 155.2 15 (10%)
DHSH Partnership with Community HealthWorks (DHSH-CHW) DHSH-CHW: MCP County Outreach - SO 249 136 100.8 11 (6%)
DHSH Partnership with Community HealthWorks (DHSH-CHW) DHSH-CHW: Sacramento County Encampment Services Team - SO 119 49 160.3 0 (0%)
Downtown Streets Team (DST-Sac) DST-Sac: Sacramento Team - SO 10 8 59.0 0 (0%)
First Step Communities (FSC) FSC: CAN Team Outreach - STO 114 114 27.1 12 (11%)
Neighborhood Wellness Foundation NWF: Outreach Services Northern Bike Trail - SO 63 41 57.7 0 (0%)
Solidarity of Unhoused People (Sac SOUP) SOUP: Sacramento Homeless Union Outreach - SO 33 24 113.8 1 (5%)
Volunteers Of America (VOA) VOA: Sustainable Communities - SO 38 34 0.0 0 (0%)
Waking the Village (WV) WV: YHDP Street Leaders - SO 32 25 117.7 9 (56%)
Note. The symbols within this table represent specific data aspects:
infrepresents programs with zero inventory within HMIS

Emergency Shelter (ES)

Agency Program Households Served
(#)
Unit Utilization Rate
(%)
Average Length of Stay
(# days)
Successful Housing Outcomes
(#/%)
Bridges, Inc. (BI) BI: BHBH Bridges Inc Men's - ES 14 77% 49.1 0 (0%)
Bridges, Inc. (BI) BI: BHBH Bridges Women's - ES 12 88% 71.7 1 (14%)
Bridges, Inc. (BI) BI: BHBH Bridges Yreka - ES 4 54% 35.0 0 (0%)
Bridges, Inc. (BI) BI: Men's House - ES 19 80% 215.5 0 (0%)
Bridges, Inc. (BI) BI: North - ES 19 107% 192.5 1 (12%)
Bridges, Inc. (BI) BI: Promise House - ES 16 49% 256.9 0 (0%)
Bridges, Inc. (BI) BI: South - ES 13 136% 201.6 2 (22%)
City of Elk Grove and Gathering Inn - Partnership (CEG-GI) CEG-GI: Elk Grove Shelter - ES 51 97% 41.8 0 (0%)
City of Elk Grove (CEG) CEG: Motel Voucher - ES 6 90% 44.8 3 (75%)
City Net (CN) CN: Rancho Cordova Emergency Shelter - ES 7 80% 158.2 1 (25%)
City of Sacramento DCR – Partnerships (CS DCR) CS DCR: Motel Voucher Program - Step Up on Second - ES 231 82% 236.7 20 (21%)
City of Sacramento DCR – Partnerships (CS DCR) CS DCR: Outreach and Engagement Center 1 - NbN ES 190 75% 35.0 4 (2%)
City of Sacramento (CS) CS: North 5th Navigation Center - ES 272 76% 127.8 18 (8%)
DCFAS Partnership with Volunteers of America (DCFAS-VOA) DCFAS-VOA: Home Safe - Nottoli Place - ES 17 95% 156.8 14 (82%)
DCFAS Partnership with Volunteers of America (DCFAS-VOA) DCFAS-VOA: Senior Safe House - ES 13 97% 78.8 4 (44%)
DHSH Partnership with City Net (DHSH-CN) DHSH-CN: Florin Rd/Power Inn Safe Stay - ES 139 63% 190.0 6 (8%)
DHSH Partnership with City Net (DHSH-CN) DHSH-CN: ERF Scattered Site Shelter Project - ES 33 34% 61.2 1 (9%)
DHSH Partnership with City Net (DHSH-CN) DHSH-CN: East Pkwy Safe Stay - ES 73 83% 189.8 7 (16%)
DHSH Partnership with City Net (DHSH-CN) DHSH-CN: Scattered Site Shelter Program (GF) - ES 167 81% 217.2 12 (16%)
DHSH Partnership with First Step Communities (DHSH-FSC) DHSH-FSC: Stockton Blvd. Safe Stay - ES 189 51% 45.7 9 (11%)
DHSH Partnership with Hope Cooperative (DHSH-HC) DHSH-HC: BHBH Auburn Oaks - ES 15 28% 46.3 0 (0%)
DHSH Partnership with Salvation Army (DHSH-SA) DHSH-SA: Center Of Hope ARPA - ES 126 89% 90.1 13 (11%)
First Step Communities (FSC) FSC: North A Street Campus - ES 143 96% 134.9 8 (7%)
First Step Communities (FSC) FSC: Roseville Road - ES 141 106% 245.1 15 (24%)
Hope Cooperative (HC-Sac) HC-Sac: Palmer Apartments - ES 49 70% 232.0 0 (0%)
Sacramento LGBT Community Center (LGBT CC) LGBT CC: Short-Term Transitional Emergency Program (STEP) - ES 34 78% 49.3 6 (19%)
Next Move (NM) NM: Family Shelter - ES 34 92% 85.8 9 (31%)
Next Move (NM) NM: Family Shelter HEAP - ES 5 99% 112.0 2 (50%)
Next Move (NM) NM: Mather Singles Interim Housing - ES 171 91% 233.9 31 (34%)
Salvation Army (SA) SA: Veteran Emergency Shelter - ES 32 89% 96.5 6 (25%)
SHRA & First Step Communities - Partnership (SHRA-FSC) SHRA-FSC: Emergency Bridge Housing at The Grove - ES 88 99% 112.8 21 (34%)
SHRA: Meadowview Navigation Center for Women (SHRA-VOA) SHRA-VOA: Meadowview Navigation Center - ES 201 95% 130.4 12 (7%)
SHRA: X Street Navigation Center (SHRA-X-VOA) SHRA-X-VOA: X Street Navigation Center - ES 151 98% 147.8 9 (9%)
Saint John's Program For Real Change (SJPRC) SJPRC: Emergency Shelter Program - ES 67 47% 128.6 0 (0%)
Turning Point Community Programs (TPCP) TPCP: Emergency Shelter - ES 12 51% 164.1 0 (0%)
Volunteers Of America (VOA) VOA: Open Arms - ES 34 79% 80.8 0 (0%)
WEAVE WEAVE: Emergency Shelter Program - ES 33 143% 0.0 0
WellSpace Health (WSH) WSH: Care Transition (CalAIM CS) - ES 38 79% 385.0 0 (0%)
Waking the Village (WV) WV: The Village - ES 16 90% 67.2 6 (60%)
Wind Youth Services (WYS) WYS: Common Ground - ES 47 84% 58.0 8 (19%)
Wind Youth Services (WYS) WYS: Doug's Place TAY - ES 11 114% 152.6 0 (0%)
Wind Youth Services (WYS) WYS: RHY Youth Shelter - ES 9 13% 15.0 3 (33%)
Sacramento Kindness Campaign (SKC) SKC: Adults in Crisis Motel/Hotel - ES 0 0% 0.0 0
Sacramento Kindness Campaign (SKC) SKC: Kids in Crisis Motel/Hotel - ES 0 0% 0.0 0
Note. The symbols within this table represent specific data aspects:
infrepresents programs with zero inventory within HMIS

Transitional Housing (TH)

Agency Program Households Served
(#)
Unit Utilization Rate
(%)
Average Length of Stay
(# days)
Successful Housing Outcomes
(#/%)
Increase in Employment Income
(#)
Increase Non-Employment Income
(#)
AcademySTAY (AS) AS: AcademySTAY - TH 14 13% 97.9 0 (0%) 0 6
AcademySTAY (AS) AS: AcademySTAY - TH 14 13% 97.9 0 (0%) 0 6
AcademySTAY (AS) AS: AcademySTAY - TH 14 13% 97.9 0 (0%) 0 6
Bridging Initiatives International (BII) BII: Transitional Housing - TH 5 11% 103.1 0 (0%) 0 16
City Net (CN) CN: Carmichael HART - TH 4 54% 0.0 0 0 0
DHSH Partnership with Hope Cooperative (DHSH-HC) DHSH-HC: HHC: Hope Cooperative Auburn Oaks - TH 4 62% 0.0 0 0 0
DHSH Partnership with Next Move (DHSH-NM) DHSH-NM: Adolfo - Former Foster Youth - TH 38 89% 614.9 0 (0%) 2 14
DHSH Partnership with Next Move (DHSH-NM) DHSH-NM: Adolfo - HCD Scattered - TH 25 101% 887.8 0 (0%) 0 4
DHSH Partnership with Next Move (DHSH-NM) DHSH-NM: Adolfo - Scattered - TH 4 44% 0.0 0 0 0
DHSH Partnership with Women's Empowerment (DHSH-WE) DHSH-WE: Empower Housing Program - TH 16 98% 534.6 5 (83%) 3 16
Jamboree Housing (JH) JH: Vista Nueva - TH 9 87% 564.2 0 (0%) 0 4
Sacramento LGBT Community Center (LGBT CC) LGBT CC: Emergency Housing for Victims of Crime (TLP) - TH 6 94% 115.0 1 (100%) 0 1
Nation's Finest - Sacramento (NF) NF: GPD Men's Transitional Housing - TH 42 89% 217.4 2 (14%) 0 13
Nation's Finest - Sacramento (NF) NF: GPD Women's Transitional Housing - TH 8 73% 74.0 1 (33%) 0 3
Next Move & WEAVE Partnership (NM-WEAVE) NM-WEAVE: Mather - Transitional Housing Program for Families - TH 30 84% 369.0 3 (19%) 2 48
Salvation Army (SA) SA: E.Claire Raley Transitional Living Program (TLP) - Non-HUD TH 28 82% 309.6 2 (40%) 0 16
Saint John's Program For Real Change (SJPRC) SJPRC: Square - TH 21 61% 313.0 2 (33%) 1 13
VOA - Mather Community Campus (VOA-MCC) VOA-MCC: GPD Program - TH 99 93% 162.6 13 (25%) 1 52
Waking the Village (WV) WV: Audre's RHY - TH 10 118% 407.3 0 (0%) 1 3
Waking the Village (WV) WV: Tubman RHY - TH 9 65% 105.8 4 (80%) 0 8
Waking the Village (WV) WV: YE Tubman House - TH 10 95% 105.5 2 (50%) 0 10
Waking the Village (WV) WV: YHDP - TH 8 133% 0.0 0 0 0
Wind Youth Services (WYS) WYS: Transformational Living Program - TH 13 51% 447.1 1 (14%) 1 7
Salvation Army (SA) SA: Next Step Transitional Program - TH 0 0% 0.0 0 0 0
Turning Point Community Programs (TPCP) TPCP: Crisis Residential Program - TH 0 0% 0.0 0 0 0
Note. The symbols within this table represent specific data aspects:
infrepresents programs with zero inventory within HMIS

Rapid ReHousing (RRH)

Agency Program Households Served
(#)
New Households Served
(#)
Average Length of Engagement
(# days)
Average Length of Time to Move-in
(# days)
Average Length of Participation
(# days)
Successful Housing Outcomes
(#/%)
Increase Non-Employment Income
(#)
Increase in Employment Income
(#)
Bay Area Community Services (BACS) BACS: CORE Outpatient Cedar - RRH 43 23 0.0 13.9 96.8 0 (0%) 30 0
Bay Area Community Services (BACS) BACS: CORE Outpatient Sycamore - RRH 23 14 0.0 65.6 80.7 0 (0%) 9 0
Bay Area Community Services (BACS) BACS: CORE Outpatient Willow - RRH 19 12 0.0 0.0 99.2 0 (0%) 11 0
Bay Area Community Services (BACS) BACS: THRIVE FSP - RRH 28 12 0.0 0.0 81.0 0 (0%) 10 0
Bay Area Community Services (BACS) BACS: THRIVE Outpatient - RRH 41 31 0.0 0.0 48.2 0 (0%) 10 0
Bridging Initiatives International (BII) BII: Rapid Rehousing - RRH 5 2 0.0 99.8 0.0 0 0 0
City of Sacramento ERF Partnership (CSERFP) CSERFP - Rapid Re Housing - RRH 10 10 0.0 13.8 0.0 0 0 0
DCFAS Partnership with Volunteers of America (DCFAS-VOA) DCFAS-VOA: Home Safe - Nottoli Place - RRH 2 1 0.0 387.0 392.0 0 (0%) 4 0
DCFAS Partnership with Volunteers of America (DCFAS-VOA) DCFAS-VOA: Home Safe - RRH 39 29 0.0 59.0 59.5 10 (29%) 24 0
DHA Partnership with Next Move (DHA-NM) DHA-NM: Flexible Housing Pool (FHP) HSP – RRH 43 18 0.0 75.5 151.5 13 (32%) 148 0
Sacramento County Dept of Human Assistance (DHA) DHA: HSP - RRH 162 2 0.0 81.9 202.3 77 (49%) 422 0
Sacramento County Dept of Human Assistance (DHA) DHA: Housing and Disability Advocacy Program (HDAP) - RRH 16 1 0.0 181.4 370.8 0 (0%) 6 0
DHSH Partnership with Bay Area Community Services (DHSH-BACS) DHSH-BACS: LEAP (Landlord Engagement Assistance Program) - RRH 67 25 4.8 52.8 137.1 10 (23%) 81 0
DHSH Partnership with First Step Communities (DHSH-FSC) DHSH-FSC: Stockton Blvd. Safe Stay Rapid Rehousing Program - RRH 3 3 0.0 1.7 23.7 2 (67%) 3 0
DHSH Partnership with Sustainable Wellness Solutions (DHSH-SWS) DHSH-SWS: FHP Flexible Supportive Rehousing Program - RRH 27 0 0.0 376.4 694.2 2 (8%) 30 0
DHSH Partnership with Sustainable Wellness Solutions (DHSH-SWS) DHSH-SWS: Housing for a Healthy California (HHC): Sustainable Wellness Solutions – RRH 28 23 13.3 161.3 56.8 0 (0%) 6 0
El Hogar Community Service, Inc. (EHCS) EHCS: CORE Outpatient Marigold - RRH 1 0 0.0 0.0 0.0 0 0 0
El Hogar Community Service, Inc. (EHCS) EHCS: CORE Outpatient Mariposa - RRH 2 1 0.0 0.0 0.0 0 0 0
El Hogar Community Service, Inc. (EHCS) EHCS: Community Justice Support Program (CJSP) FSP - RRH 17 6 0.0 37.5 161.2 0 (0%) 11 0
El Hogar Community Service, Inc. (EHCS) EHCS: Sierra Elder Wellness Program FSP - RRH 7 3 0.0 111.4 120.2 1 (25%) 4 0
Hope Cooperative (HC-Sac) HC-Sac: CORE Outpatient Howe - RRH 1 0 0.0 0.0 0.0 0 0 0
Hope Cooperative (HC-Sac) HC-Sac: CORE Outpatient Marconi - RRH 3 0 0.0 0.0 862.5 0 (0%) 2 0
Hope Cooperative (HC-Sac) HC-Sac: CORE Outpatient X Street - RRH 23 11 0.0 2.8 113.8 4 (29%) 14 0
Hope Cooperative (HC-Sac) HC-Sac: New Direction FSP - RRH 8 1 0.0 0.0 819.7 0 (0%) 1 0
Insight Housing (IH) IH: Roads Home SSVF - RRH 160 45 0.0 143.2 239.1 12 (15%) 107 1
Lutheran Social Services (LSS-Sac) LSS-Sac: Connections - HUD RRH 17 1 7.0 25.5 450.9 2 (67%) 7 1
Lutheran Social Services (LSS-Sac) LSS-Sac: Housing with Dignity - RRH 5 1 0.0 0.0 179.0 0 (0%) 2 0
Lutheran Social Services (LSS-Sac) LSS-Sac: YHDP Inspiring Youth Voices - RRH 16 0 6.0 30.5 227.1 0 (0%) 15 0
Nation's Finest - Sacramento (NF) NF: Sacramento SSVF - RRH 82 39 0.0 87.5 162.7 6 (10%) 66 1
Nation's Finest - Sacramento (NF) NF: Yolo SSVF - RRH 2 0 0.0 0.0 99.7 0 (0%) 2 0
Next Move (NM) NM: PRK through Next Move Homeless Services - RRH 1 1 0.0 0.0 0.0 0 (0%) 5 0
River Oak Center for Children (ROCC) ROCC: Flexible Integrated Treatment (FIT) - RRH 4 2 0.0 0.0 82.0 0 (0%) 3 0
River Oak Center for Children (ROCC) ROCC: Juvenile Justice Diversion and Treatment Program - RRH 1 1 0.0 0.0 21.0 0 (0%) 1 0
SHRA & First Step Communities - Partnership (SHRA-FSC) SHRA-FSC: Emergency Bridge Housing at The Grove - RRH 28 12 0.0 43.2 136.3 5 (38%) 13 2
SHRA: Meadowview Navigation Center for Women (SHRA-VOA) SHRA-VOA: Meadowview Navigation Center - RRH 40 9 0.0 1.2 145.1 23 (77%) 30 1
SHRA: Meadowview Navigation Center for Women (SHRA-VOA) SHRA-VOA: Meadowview Navigation Center - RRH: Services Only 8 5 0.0 1.0 78.2 1 (17%) 4 0
SHRA: X Street Navigation Center (SHRA-X-VOA) SHRA-X-VOA: X Street Navigation Center - RRH 23 9 0.0 23.0 172.3 12 (80%) 14 0
SHRA: X Street Navigation Center (SHRA-X-VOA) SHRA-X-VOA: X Street Navigation Center - RRH: Services Only 2 2 0.0 1.0 68.0 0 (0%) 2 0
Stanford Sierra Youth & Families (SSYF) SSYF: Flexible Integrated Treatment (FIT) - RRH 2 1 0.0 0.0 33.3 1 (50%) 6 0
Stanford Sierra Youth & Families (SSYF) SSYF: Wraparound (WRAP) - RRH 1 0 0.0 0.0 82.0 0 (0%) 3 0
Telecare (TC) TC: ARISE FSP - RRH 30 7 0.0 0.0 188.2 0 (0%) 4 0
Telecare (TC) TC: Sacramento Outreach Adult Recovery (SOAR) FSP - RRH 9 5 0.0 309.0 519.0 0 (0%) 0 0
Turning Point Community Programs (TPCP) TPCP: CORE Outpatient Madison - RRH 1 0 0.0 0.0 0.0 0 0 0
Turning Point Community Programs (TPCP) TPCP: Pathways to Success - RRH 7 4 0.0 95.5 225.0 0 (0%) 2 0
UC Davis CAARE Center (UCDCC) UCDCC: Child Flexible Integrated Treatment (FIT) - RRH 4 4 0.0 0.0 0.0 0 (0%) 6 0
Volunteers Of America (VOA) VOA: Bringing Families Home - RRH 29 11 0.0 47.6 187.1 9 (64%) 50 0
Volunteers Of America (VOA) VOA: Bringing Families Home: Emergency Response Informal Supervision Housing Intervention Program (ER-IS) - RRH 32 15 17.4 45.0 125.9 14 (70%) 65 0
Volunteers Of America (VOA) VOA: Countywide - State ESG - RRH 12 3 59.7 37.2 176.8 6 (67%) 14 0
Volunteers Of America (VOA) VOA: Sacramento City ESG - RRH 12 1 0.0 33.6 186.8 4 (50%) 16 0
Volunteers Of America (VOA) VOA: Sacramento County ESG - RRH 9 1 39.0 44.5 157.0 4 (67%) 10 0
Volunteers Of America (VOA) VOA: Vet Families Non-HUD SSVF - RRH 179 45 0.0 149.9 261.6 22 (23%) 153 8
WellSpace Health (WSH) WSH: THRIVE Outpatient Program - RRH 2 2 0.0 0.0 0.0 0 0 0
Waking the Village (WV) WV: YHDP - RRH 26 2 9.0 46.5 321.3 0 (0%) 8 0
Note. The symbols within this table represent specific data aspects:
infrepresents programs with zero inventory within HMIS

Permanent Supportive Housing (PSH)

Agency Program Households Served
(#)
New Households Served
(#)
Unit Utilization Rate
(%)
Average Length of Participation
(# days)
Successful Housing Outcomes
(#/%)
Increase in Employment Income
(#)
Increase Non-Employment Income
(#)
CA 503 CoC Agency CA 503: New Community - HUD PSH 40 0 89% 145.9 2 (6%) 0 35
Cottage Housing, Inc. (CHI) CHI: McClellan Park - HUD PSH 35 0 88% 0.0 0 0 0
Cottage Housing, Inc. (CHI) CHI: McClellan Park - Non HUD PSH 41 0 95% 0.0 0 0 0
Cottage Housing, Inc. (CHI) CHI: Quinn Cottages - HUD PSH 61 2 98% 2335.8 1 (25%) 0 4
El Hogar Community Service, Inc. (EHCS) EHCS: Sierra Elder Wellness Program FSP - PSH 7 1 0% 720.6 0 (0%) 0 1
Hope Cooperative (HC-Sac) HC-Sac: Co-Ops - PSH 34 1 93% 0.0 0 (0%) 0 1
Hope Cooperative (HC-Sac) HC-Sac: Hope RA CES - HUD PSH 58 2 84% 311.0 0 (0%) 0 2
Hope Cooperative (HC-Sac) HC-Sac: Hope RA New Direction - HUD PSH **DO NOT ENROLL NEW CLIENTS** 39 0 108% 1490.5 0 (0%) 0 2
Hope Cooperative (HC-Sac) HC-Sac: Hope RA PACT PPHP - Legacy - HUD PSH **DO NOT ENROLL NEW CLIENTS** 28 0 100% 0.0 0 0 0
Hope Cooperative (HC-Sac) HC-Sac: Hope RA PACT PPHP-Expansion 2018 - HUD PSH **DO NOT ENROLL NEW CLIENTS** 16 0 100% 2216.0 1 (100%) 0 1
Hope Cooperative (HC-Sac) HC-Sac: Hope RA PACT PPHP-Expansion II 2019 - HUD PSH **DO NOT ENROLL NEW CLIENTS** 4 0 100% 0.0 0 0 0
Hope Cooperative (HC-Sac) HC-Sac: Hope RA WORK - HUD PSH **DO NOT ENROLL NEW CLIENTS** 29 0 97% 3892.0 0 (0%) 0 0
Hope Cooperative (HC-Sac) HC-Sac: Hotel Berry - PSH 9 0 90% 0.0 0 0 0
Hope Cooperative (HC-Sac) HC-Sac: Northview Pointe - PSH 66 0 99% 83.0 0 (0%) 0 2
Hope Cooperative (HC-Sac) HC-Sac: Sunrise Pointe - PSH 22 0 58% 0.0 0 0 0
Hope Cooperative (HC-Sac) HC-Sac: Sunrise Pointe Apartments No Place Like Home (NPLH) - PSH 7 0 100% 0.0 0 0 0
Heartland Child and Family Services (HCFS) HCFS: Sunrise Point - PSH 15 0 94% 0.0 0 0 0
Heartland Child and Family Services (HCFS) HCFS: The Boulevard Housing - PSH 8 0 80% 0.0 0 0 0
Heartland Child and Family Services (HCFS) HCFS: Villa Jardin - PSH 3 0 75% 0.0 0 0 0
LifeSTEPS (LS) LS: ICMS Shasta Hotel - PSH 43 2 77% 289.3 0 (0%) 0 3
Lutheran Social Services (LSS-Sac) LSS- Sac: 39th and Broadway - PSH 12 0 100% 0.0 0 0 0
Lutheran Social Services (LSS-Sac) LSS-Sac: Achieving Change Together (ACT) - HUD PSH 50 1 146% 613.2 0 (0%) 0 6
Lutheran Social Services (LSS-Sac) LSS-Sac: Cornerstone Boulevard - PSH 32 0 94% 0.0 0 0 0
Lutheran Social Services (LSS-Sac) LSS-Sac: Lavender Court - HUD PSH 24 1 98% 1037.0 1 (100%) 0 1
Lutheran Social Services (LSS-Sac) LSS-Sac: Mutual Housing at Highlands - HUD PSH 24 1 109% 0.0 0 0 0
Lutheran Social Services (LSS-Sac) LSS-Sac: Saybrook - HUD PSH 48 3 81% 3463.5 2 (33%) 0 19
Lutheran Social Services (LSS-Sac) LSS-Sac: Senior Connect - HUD PSH 27 0 70% 935.4 1 (12%) 0 7
Lutheran Social Services (LSS-Sac) LSS-Sac: Youth Connect - HUD PSH 16 1 83% 561.2 1 (10%) 0 16
Mercy Housing (MH) MH: Ardenaire Apartments - PSH 20 1 100% 1405.0 1 (50%) 0 1
Mercy Housing (MH) MH: Mercy Blvd Court - NON S+C PSH 44 0 74% 0.0 0 0 0
Mercy Housing (MH) MH: Mercy MLK Village (The King Project)  no voucher- HUD PSH 39 3 94% 0.0 0 0 0
Mercy Housing (MH) MH: Mercy MLK Village PBV - PSH 16 1 99% 0.0 0 0 0
Mercy Housing (MH) MH: The Courtyards on Orange Grove (CES-WS) - PSH 20 0 75% 1685.0 0 (0%) 0 1
Mercy Housing (MH) MH: The Courtyards on Orange Grove (Telecare) - PSH 27 1 110% 1750.0 1 (100%) 0 1
Mercy Housing (MH) MH: The Courtyards on Orange Grove (Wellspace) - PSH 42 0 87% 1679.0 0 (0%) 0 1
Mercy Housing La Mancha (MHLM) MHLM: La Mancha - Telecare – PSH 43 4 92% 383.0 1 (17%) 0 7
Mercy Housing St Clare (MHSC) MHSC: St Clare Telecare NPLH At Risk of Chronic Homeless - PSH 18 1 82% 0.0 0 0 0
Mercy Housing St Clare (MHSC) MHSC: St Clare Telecare NPLH Chronic Homeless - PSH 23 1 81% 247.0 2 (100%) 0 2
Mercy Housing St Clare (MHSC) MHSC: St Clare Telecare NPLH Homeless (CES) - PSH 16 1 76% 415.0 1 (50%) 0 2
Nation's Finest - Sacramento (NF) NF: Mather Veteran's Village (Phase 1) - HUD CoC PSH 14 0 83% 0.0 0 0 0
Nation's Finest - Sacramento (NF) NF: Mather Veteran's Village (Phase 1) - HUD VASH PSH 34 3 97% 1226.0 0 (0%) 0 1
Nation's Finest - Sacramento (NF) NF: Mather Veteran's Village (Phase 3) - HUD VASH PSH 23 0 88% 135.0 0 (0%) 0 1
Nation's Finest - Sacramento (NF) NF: Mather Veteran's Village (Phase 3) PBV CES - PSH 5 0 100% 0.0 0 0 0
Next Move (NM) NM: Home At Last - HUD PSH 22 2 93% 2686.5 0 (0%) 0 2
SHRA: Shelter Plus Care (SHRA S+C) SHRA-S+C: HUD TRA - PSH 398 0 67% 4365.8 0 (0%) 0 10
SHRA: Shelter Plus Care (SHRA S+C) SHRA-S+C: Mercy Blvd Court (Budget Inn) - HUD PSH 15 0 107% 0.0 0 0 0
Shelter, Inc. (SI) SI: New Vision - PSH 121 121 98% 74.9 0 (0%) 0 13
Next Move - Step Up Sacramento (NM-SUS) SUS: LSS Single Adults - PSH 40 1 98% 481.3 0 0 3
Next Move - Step Up Sacramento (NM-SUS) SUS: LSS TAY Families - PSH 15 0 94% 587.0 0 (0%) 0 2
Next Move - Step Up Sacramento (NM-SUS) SUS: Next Move Adult Families - PSH 27 1 107% 0.0 0 0 0
Next Move - Step Up Sacramento (NM-SUS) SUS: Next Move Omega Collaboration - PSH 7 0 88% 0.0 0 0 0
Next Move - Step Up Sacramento (NM-SUS) SUS: Next Move Seniors - PSH 19 0 95% 2743.0 0 (0%) 0 2
Next Move - Step Up Sacramento (NM-SUS) SUS: Next Move Single Adults (Overflow) - PSH 12 0 100% 0.0 0 0 0
Next Move - Step Up Sacramento (NM-SUS) SUS: Wind Single TAY - PSH 12 1 98% 340.0 1 (100%) 0 1
Telecare (TC) TC: OASIS Mutual Housing on the Boulevard (MHOTB) - PSH 38 4 82% 434.3 0 (0%) 0 3
Telecare (TC) TC: Sacramento Outreach Adult Recovery (SOAR) FSP - PSH 1 0 0% 83.0 0 (0%) 0 1
Telecare (TC) TC: Villa Jardin/ Coral Gables - PSH 14 2 83% 544.0 0 (0%) 0 1
Turning Point Community Programs (TPCP) TPCP: Central Sac Studio TPISA Supportive Housing Units - PSH 13 0 87% 0.0 0 0 0
Turning Point Community Programs (TPCP) TPCP: Fairview & Bravado Project - PSH 8 1 63% 303.0 0 (0%) 0 0
Turning Point Community Programs (TPCP) TPCP: Mutual Housing at the Highlands - PSH 27 1 79% 1445.0 0 (0%) 0 0
Turning Point Community Programs (TPCP) TPCP: Pathways to Success Scattered Site - PSH 18 3 26% 415.3 2 (67%) 0 4
Turning Point Community Programs (TPCP) TPCP: YWCA - PSH 2 0 100% 0.0 0 0 0
Capital Star Community Services (CSCS) CSCS: TAY Full Service Partnership - PSH 0 0 0% 0.0 0 0 0
El Hogar Community Service, Inc. (EHCS) EHCS: Community Justice Support Program (CJSP) FSP - PSH 0 0 0% 0.0 0 0 0
Hope Cooperative (HC-Sac) HC-Sac: New Direction FSP - PSH 0 0 0% 0.0 0 0 0
Mercy Housing & One Community Health - Partnership (MH-OCH) MH-OCH: OCH and Colonia Housing Vouchers - PSH 0 0 0% 0.0 0 0 0
Sacramento Children's Home (SCH) SCH: WRAP - PSH 0 0 0% 0.0 0 0 0
Telecare (TC) TC: ARISE FSP - PSH 0 0 0% 0.0 0 0 0
Turning Point Community Programs (TPCP) TPCP: Integrated Services Agency FSP (ISA) - PSH 0 0 0% 0.0 0 0 0
Note. The symbols within this table represent specific data aspects:
infrepresents programs with zero inventory within HMIS

Methodology

Overview

This section defines each of the KPIs and shares the methodology used to calculate them.

  • Definition: Provides a clear and concise explanation of each KPI.

  • Project(s): Identifies the specific program or program type that the KPI applies to.

  • Performance Target(s): Specifies the goals or benchmarks set for each KPI.

  • Methodology: Describes the process and technique used to collect, analyze, and report the KPI.

  • Data Considerations: Highlights important factors, limitations, and assumptions related to the data.

KPIs

Average Engagement Time (# days):

  • Definition: The average number of days between referral to rapid re-housing and engagement in the program as measured from referral to entry into a rapid re-housing program type.

  • Project(s): RRH

  • Performance Target(s): TBD

  • Methodology: Calculates the average duration of engagement by program, first determining the number of days between the start and reassignment dates for each referral with non-null dates. It then averages these duration for all valid referrals by program. Measure applies only to households that had an start date in a RRH project within the reporting period.

  • Data Considerations:

    • Calculation only considers enrollments that contain a referral reassignment date and program start date.

    • Deceased households are not included in this calculation.

    • For length of time measures, any negative values have been removed as they typically indicate data quality issues.

Average Length of Participation (# days):

  • Definition: The average number of days that a household received services as measured from the point of entry to the exit date from the program.

  • Project(s): SO, HP, RRH, PSH

  • Performance Target(s): SO & HP <= 90 days; RRH & PSH = TBD

  • Methodology: Calculates the average length of participation in days by program during the reporting period, defined by program start and end date.

  • Data Considerations:

    • Deceased households are not included in this calculation.

    • For length of time measures, any negative values have been removed as they typically indicate data quality issues.

Average Length of Stay (LOS)(# days):

  • Definition: The average cumulative number of days households receive shelter as measured from shelter start to exit.

  • Project(s): TH & ES

  • Performance Target(s): TBD

  • Methodology: Calculates the average length of participation in days for each household during the reporting period, defined by program start and end date.

  • Data Considerations:

    • Deceased households are not included in this calculation.

    • For length of time measures, any negative values have been removed as they typically indicate data quality issues.

Average Length of Time to Housing Move-in (# days):

  • Definition: The average cumulative number of days households receive shelter as measured from shelter start to move-in.

  • Project(s): RRH

  • Performance Target(s): TBD

  • Methodology: Calculates the average number of days from program start to the move-in date by household during the reporting period.

  • Data Considerations:

    • Deceased households are not included in this calculation.

    • For length of time measures, any negative values have been removed as they typically indicate data quality issues.

Households Served (#):

  • Definition: The number of distinct households served by the program (includes new and carry-over) during the reporting period.

  • Project(s): All

  • Performance Target(s): N/A

  • Methodology: Calculates the number of distinct households served, which includes both new and existing (carry-over) households, during the reporting period.

  • Data Considerations: N/A

Increase in Employment Income (#):

  • Definition: The number of clients who exited during the reporting period and increased their income from employment from entry to exit.

  • Project(s): TH, RRH, PSH

  • Performance Target(s): TBD

  • Methodology: Calculates the number of clients who exited during the reporting period and had an increase in their employment income from entry to exit.

  • Data Considerations:

    • Deceased households are not included in this calculation.

Increase in Non-Employment Cash Income (#):

  • Definition: The number of clients who exited during the reporting period and increased their income from sources other than employment from entry to exit.

  • Project(s): TH, RRH, PSH

  • Performance Target(s): TBD

  • Methodology: Calculates the number of clients who exited during the reporting period and had an increase in their non-employment income from entry to exit.

  • Data Considerations:

    • Deceased households are not included in this calculation.

New Households Served (#):

  • Definition: The number of distinct households that entered the program during the reporting period.

  • Project(s): RRH, HP, PSH, SO

  • Performance Target(s): N/A

  • Methodology: Calculates the number of new households served by a program during the reporting period. A ‘new household’ is defined as one that has a start date within the reporting period.

  • Data Considerations: N/A

Successful Housing Outcomes (%):

  • Definitions: The number of distinct households that exit a program during the reporting period to a housing destination. Housing destinations are those that result in stable, permanent housing or an improvement in the living situation, as defined by HUD..

  • Project(s): SO, HP, RRH, PSH, TH, & ES

  • Annual performance target: N/A

  • Reporting methodology: Calculates the success rate for each program by dividing the number of housing exits by the total number of exits during the reporting period.

  • Data Considerations:

    • Deceased households are not included in this calculation.

Utilization (occupancy) Rate (%):

  • Definitions: The percentage of unit nights occupied during the reporting period.

  • Project(s): PSH, TH, & ES

  • Performance Target(s): NA

  • Methodology: Calculates the unit utilization rates for each program within the reporting period. Calculated as the number of household nights divided by the total number of unit nights.

  • Data Considerations: N/A

Appendix

This section provides links to relevant documents, guidelines, external resources, and resource tables determining Non-HMIS participation and Destination Classification.

Where can I update my program’s inventory in HMIS?

You can submit requests to update bed count and housing inventory online using the form linked on the agency and program request page. Sacramento CoC-503 Inventory Form.

Where can I ask additional questions?

Please direct any additional questions on methodology to the SSF Analytics Team at analytics@sacstepsforward.org. You can also receive HMIS technical assistance by contacting the HMIS Team at hmis@sacstepsforward.org

Non-HMIS Participating Programs

The following programs do not track their enrollments in HMIS but are included here as reference. These programs have been removed from the report.

Program Agency Project Type
CH HART: Citrus Heights Winter Sanctuary - ES (HIC/PIT Only) Citrus Heights Homeless Assistance Resource Team (CH HART) Emergency Shelter
F HART: Folsom Winter Sanctuary - ES (HIC/PIT Only) Folsom Homeless Assistance Resource Team (F HART) Emergency Shelter
LF: Sister Nora's Place - ES (PIT/HIC Only) Loaves and Fishes (LF) Emergency Shelter
RC HART: Rancho Cordova Winter Sanctuary - ES (HIC/PIT Only) Rancho Cordova Homeless Assistance Resource Team (RC HART) Emergency Shelter
UGM: Emergency Shelter - ES (HIC/PIT Only) Union Gospel Mission (UGM) Emergency Shelter
WEAVE: Transitional Housing - TH (HIC/PIT Only) WEAVE Transitional Housing
FPS-IN: Family Promise Shelter - ES (PIT/HIC Only) Family Promise of Sacramento - Interfaith Network (FPS-IN) Emergency Shelter
UGM: New Life Program - TH (HIC/PIT Only) Union Gospel Mission (UGM) Transitional Housing
UGM: Annex - TH (HIC/PIT Only) Union Gospel Mission (UGM) Transitional Housing
DVA: VASH Vouchers - PSH (HIC/PIT ONLY) Department of Veterans Affairs (DVA) PH – Permanent Supportive Housing (disability required for entry)
BGMH: Bishop Gallegos Maternity Home Shelter - ES (HIC/PIT Only) Bishop Gallegos Maternity Home (BGMH) Emergency Shelter
F HART: Transitional Housing - TH (HIC/PIT Only) Folsom Homeless Assistance Resource Team (F HART) Transitional Housing
ODI: Survivors of Trafficking Program - RRH Opening Doors, Inc. (ODI) PH – Rapid Re-Housing
MSH: My Sister's House - RRH (PIT&HIC Only) My Sister's House (MSH) PH – Rapid Re-Housing
SI: ReSTART - PSH Shelter, Inc. (SI) PH – Permanent Supportive Housing (disability required for entry)
C2C: Break Free - ES (HIC & PIT only) Connect 2 Change (C2C) Emergency Shelter
OID: Survivors of Human Trafficking - TH (HIC & PIT ONLY) Opening Doors, Inc. (ODI) Transitional Housing
SI: Esperanza Sacramento - RRH (HIC/PIT Only) Shelter, Inc. (SI) PH – Rapid Re-Housing
SI: Esperanza Rising - RRH (HIC/PIT Only) Shelter, Inc. (SI) PH – Rapid Re-Housing
SI: New Chance - RRH (HIC/PIT Only) Shelter, Inc. (SI) PH – Rapid Re-Housing
FSC: Sacramento County Weather Respite - ES HIC/PIT Only First Step Communities (FSC) Emergency Shelter
CEG: Permanent Housing Program - PH (HIC/PIT ONLY) City of Elk Grove (CEG) PH – Housing Only
LFCD: Joy of Living - RRH (HIC/PIT Only) Lao Family Community Development (LFCD) PH – Rapid Re-Housing
LFCD: Joy of Living - TH (HIC/PIT Only) Lao Family Community Development (LFCD) Transitional Housing
SRFJC: Housing Support Program - PH (HIC/PIT ONLY) Sacramento Regional Family Justice Center (SRFJC) PH – Housing Only
CRS: City of Refuge - ES (HIC & PIT ONLY) City of Refuge Sacramento (CRS) Emergency Shelter
CRS: City of Refuge Restorative Home - TH (HIC & PIT ONLY) City of Refuge Sacramento (CRS) Transitional Housing

Housed Exit Destinations by Project Type

This table provides the exit destinations classified as housed according to HUD’s HMIS Programming Specifications FY 2024 for each project type. It provides a breakdown of the types and descriptions of these destinations, allowing readers to understand where clients exit to when successfully housed through various programs.

Type Description Street Outreach Emergency Shelter Transitional Housing PH – Rapid Re-Housing PH – Permanent Supportive Housing (disability required for entry) Homelessness Prevention
Temporary Residential project or halfway house with no homeless criteria True False False False False False
Temporary Hotel or motel paid for without emergency shelter voucher True False False False False False
Temporary Transitional housing for homeless persons (including homeless youth) True False False False False False
Temporary Host Home (non-crisis) True True True False False False
Temporary Staying or living with friends, temporary tenure (e.g. room, apartment, or house) True False False False False False
Temporary Staying or living with family, temporary tenure (e.g. room, apartment, or house) True False False False False False
Temporary Moved from one HOPWA funded project to HOPWA TH True False False False False False
Permanent Staying or living with family, permanent tenure True True True True True True
Permanent Staying or living with friends, permanent tenure True True True True True True
Permanent Moved from one HOPWA funded project to HOPWA PH True True True True True True
Permanent Rental by client, no ongoing housing subsidy True True True True True True
Permanent Owned by client, with ongoing housing subsidy True True True True True True
Permanent Owned by client, no ongoing housing subsidy True True True True True True

DRAFT