Report Orientation
The aim of this report is to present the key performance indicators (KPIs) outlined within the Sacramento Community Standards. Please use the information in this section to orient yourself to the structure of the report.
- Introduction: This section provides the background and context for the report, including the reporting period, relevant program types, and general purpose.
- System KPIs: This section provides a high-level view of the system’s performance, offering readers the ability to understand the effectiveness of the system. The focus of this section is on aggregated data to give a comprehensive overview of system-wide outcomes.
- Program KPIs: This section provides insights into the performance of individual programs, allowing for a more granular analysis. These data will help facilitate a focused approach to identifying strengths and areas for improvement.
- Methodology: To best support transparency, this section offers details on how the data was collected and analyzed. This section notates the analytical approach and any data considerations that might impact the results.
- Appendix: This section includes additional resources and documentation related to the report’s results.
The table of contents on the right side of the report allows readers to quickly jump to different sections. Each entry in the table contents corresponds to a major section of the report, providing an overview of the report’s structure and making navigation straightforward and efficient.
Introduction
The Sacramento Community System Performance Measures (CSPM) report provides a comprehensive analysis of key performance indicators (KPIs) adopted within the Sacramento Community Standards. The standards serve as a basis for ensuring all publicly funded programs for people who are at risk of or experiencing homelessness are offered in a consistent manner, in line with federal, state, and local funding requirements and evidence-based approaches to providing equitable, effective, and efficient assistance. These KPIs represent the most important measures used to determine program performance relative to program use, cost, and successful outcomes.
By examining data aggregated from the Homeless Management Information System (HMIS), this report aims to support informed decision-making, strategic planning, and resource allocation to enhance the overall impact and performance of the community’s effort in addressing homelessness. This document also includes methodologies, definitions, and data considerations to ensure transparency and clarity in the reporting and interpretation of the performance measures.
Relevant Program Types
The KPIs presented in this report are currently relevant to the following program types:
- Emergency Shelter (ES)
- Homelessness Prevention (HP)
- Permanent Supportive Housing (PSH)
- Rapid Rehousing (RRH)
- Street Outreach (SO)
- Transitional Housing (TH)
Reporting Period
This report is generated on a quarterly basis to provide timely and actionable insights into program performance. The current report covers the first quarter (Q1) of the year, providing an overview of activities and outcomes from January to March 2024.
System KPIs
Overview
This section provides KPIs for all HMIS participating programs, aggregated by program type (e.g. ES). These KPIs help measure the performance of the homeless response system holistically.
To guide measure evaluation, we have established specific performance targets for some of the KPIs. These targets represent goals for the system’s performance, setting clear targets ensuring continuous improvement. Targets marked with To Be Determined (TBD), indicate areas where specific goals are still being formulated and will be developed over time.
Program Participation
Households Served
Indicates households served by program type.
New Households Served
Indicates the number of new households served by program type.
Utilization Rate
Indicates rate of which inventory is occupied.
Performance Targets
TH = 100%
ES ≥ 95%
PSH ≥ 95%
Average Length of Stay
Indicate length of stay by program type.
Performance Targets
TH ≥ TBD
ES ≥ TBD
Average Length of Participation
Indicates the length of time (days) households are participating in a program type.
Performance Targets
SO ≤ 90 days
HP ≤ 90 days
RRH ≤ TBD
PSH ≤ TBD
Average Engagement Time
Indicates length of time from referral to program entry.
Performance Targets
- RRH ≥ TBD
Average Length of Time to Housing Move-in
Indicates the length of time between program entry and becoming permanently housed.
Performance Targets
- RRH ≥ TBD
Positive Outcomes
Successful Outcomes
Indicates the program’s success in transitioning households to favorable situations.
Performance Targets
SO ≥ 60%
ES ≥ TBD
TH ≥ 75%
RRH ≥ TBD
PSH ≥ 75%
HP ≥ 75%
Successful Housing Outcomes
Indicates the program’s success in moving households into long-term, stable housing solutions.
Performance Targets
SO ≥ 35%
ES: Singles ≥ 35% / Family ≥ 50%
TH ≥ TBD
RRH ≥ TBD
PSH ≥ 75%
HP ≥ 90%
Increase in Employment Income
Indicates the program’s success in helping clients obtain employment income.
Performance Targets
TH ≥ TBD
RRH ≥ TBD
PSH ≥ TBD
Increase in Non-Employment Cash Income
Indicates program’s success in helping clients to obtain non-employment cash income.
Performance Targets
TH ≥ TBD
RRH ≥ TBD
PSH ≥ TBD
Negative Outcomes
Negative Exits
Indicates the programs where households transition to unfavorable situations.
Performance Targets
TH ≥ TBD
ES ≥ TBD
PSH ≥ TBD
Program KPIs
Overview
This section provides KPIs for each individual program organized by the program type (e.g. ES). These KPIs help measure the performance of each homeless assistance program individually.
Homelessness Prevention (HP)
| Agency | Program | Households Served (#) |
New Households Served (#) |
Average Length of Participation (# days) |
|---|---|---|---|---|
| DCFAS Partnership with Volunteers of America (DCFAS-VOA) | DCFAS-VOA: Home Safe - HP | 27 | 19 | 48.8 |
| Empower Yolo (EY) | EY: Homeless Housing Assistance and Prevention Program - HP | 1 | 0 | 88.0 |
| Insight Housing (IH) | IH: Roads Home SSVF - HP | 27 | 12 | 145.8 |
| Nation’s Finest - Sacramento (NF) | NF: Sacramento SSVF - HP | 55 | 10 | 312.7 |
| Step Up on Second and City of Sacramento - Partnership (SU2ND-CS) | SU2nd-CS: Anti Displacement - RRH | 12 | 12 | 7.0 |
| Volunteers Of America (VOA) | VOA: Bringing Families Home CARES - HP | 1 | 1 | 0.0 |
| Volunteers Of America (VOA) | VOA: Vet Families Non-HUD SSVF - HP | 37 | 13 | 151.5 |
| Note. The symbols within this table represent specific data aspects: infrepresents programs with zero inventory within HMIS |
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Street Outreach (SO)
| Agency | Program | Households Served (#) |
New Households Served (#) |
Average Length of Participation (# days) |
Successful Outcomes (#/%) |
Successful Housing Outcomes (#/%) |
|---|---|---|---|---|---|---|
| City of Elk Grove (CEG) | CEG: Homeless Outreach and Navigation - STO | 53 | 23 | 72.0 | 22 (45%) | 22 (45%) |
| Community HealthWorks (CHW-Sac) | CHW-Sac: Outreach - STO | 1 | 1 | 16.0 | 0 | 0 |
| City Net (CN) | CN: Rancho Cordova Street Outreach - STO | 83 | 71 | 31.3 | 5 (6%) | 2 (2%) |
| City of Sacramento DCR – Partnerships (CS DCR) | CS DCR: Capitol Park Homeless Outreach - STO | 49 | 37 | 35.5 | 13 (36%) | 5 (13%) |
| City of Sacramento DCR – Partnerships (CS DCR) | CS DCR: Community Street Outreach & Response - STO | 848 | 668 | 230.5 | 21 (2%) | 1 (0%) |
| City of Sacramento and Sacramento County Collaborative - Partnership (CS-DBSH-DHSH) | CS-DBHS-DHSH: Street Outreach Partnership Program - STO | 617 | 477 | 82.7 | 56 (11%) | 21 (4%) |
| Capital Star Community Services (CSCS) | CSCS: Youth Help Network - STO | 1 | 1 | 0.0 | 0 | 0 |
| Sacramento County Dept of Behavioral Health (DBHS) | DBHS: Homeless Engagement and Response Team (HEART) - STO | 10 | 9 | 73.2 | 0 | 0 |
| DHSH Partnership with Community HealthWorks (DHSH-CHW) | DHSH-CHW: American River Parkway Outreach Navigation Services - STO | 276 | 124 | 151.2 | 64 (33%) | 27 (13%) |
| DHSH Partnership with Community HealthWorks (DHSH-CHW) | DHSH-CHW: Citrus Heights Outreach Navigation Services - STO | 44 | 27 | 112.0 | 10 (45%) | 6 (26%) |
| DHSH Partnership with Community HealthWorks (DHSH-CHW) | DHSH-CHW: Community Based Outreach Navigation Services - STO | 312 | 122 | 129.7 | 69 (29%) | 34 (14%) |
| DHSH Partnership with Community HealthWorks (DHSH-CHW) | DHSH-CHW: MCP County Outreach - STO | 159 | 153 | 78.6 | 53 (39%) | 22 (16%) |
| DHSH Partnership with Community HealthWorks (DHSH-CHW) | DHSH-CHW: Sacramento County Encampment Services Team - STO | 173 | 68 | 76.6 | 64 (39%) | 8 (4%) |
| Downtown Streets Team (DST-Sac) | DST-Sac: Sacramento Team - STO | 12 | 10 | 132.2 | 0 | 0 |
| South Sacramento Homeless Assistance Resource Team (SS HART) | SS HART: Street Outreach - STO | 2 | 2 | 49.0 | 1 (50%) | 1 (50%) |
| Wind Youth Services (WYS) | WYS: Wind Street Outreach Program - STO | 1 | 1 | 0.0 | 0 | 0 |
| Note. The symbols within this table represent specific data aspects: infrepresents programs with zero inventory within HMIS |
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Emergency Shelter (ES)
| Agency | Program | Households Served (#) |
Unit Utilization Rate (%) |
Average Length of Stay (# days) |
Successful Outcomes (#/%) |
Successful Housing Outcomes (#/%) |
Negative Exits (#/%) |
|---|---|---|---|---|---|---|---|
| Bridging Initiatives International (BII) | BII: Bridging House Emergency Shelter - ES | 3 | 45% | 161.0 | 2 (66%) | 2 (66%) | 1 (33%) |
| City of Elk Grove and Gathering Inn - Partnership (CEG-GI) | CEG-GI: Enhanced Winter Sanctuary (EWS) - ES | 43 | 84% | 83.2 | 15 (34%) | 14 (32%) | 28 (65%) |
| City Net (CN) | CN: Rancho Cordova Emergency Shelter - ES | 5 | 35% | 91.8 | 1 (33%) | 1 (33%) | 2 (66%) |
| COVID-19 Temporary Shelter System | COVID: Project Room Key (PRK) Motel Voucher - ES | 1 | 2% | 203.0 | 0 | 0 | 1 (100%) |
| City of Refuge Sacramento (CRS) | CRS: City of Refuge - ES | 5 | 27% | 236.2 | 1 (50%) | 1 (50%) | 1 (50%) |
| City of Sacramento DCR – Partnerships (CS DCR) | CS DCR: Motel Voucher Program - Step Up on Second - ES | 265 | 97% | 178.5 | 42 (31%) | 41 (30%) | 92 (68%) |
| City of Sacramento DCR – Partnerships (CS DCR) | CS DCR: Outreach and Engagement Center 1 - NbN ES | 183 | 46% | 26.1 | 8 (4%) | 7 (3%) | 177 (98%) |
| City of Sacramento (CS) | CS: North 5th Navigation Center - ES | 255 | 92% | 211.5 | 46 (23%) | 42 (21%) | 150 (77%) |
| City of West Sacramento, HHSA, & DTST - Yolo Partnership (CWS-HHSA-DTST) | CWS-HHSA-DTS: Project Homekey - ES | 5 | 0% | 0.0 | 0 | 0 | 0 |
| DCFAS Partnership with Volunteers of America (DCFAS-VOA) | DCFAS-VOA: Home Safe - Nottoli Place - ES | 33 | 73% | 111.5 | 14 (45%) | 14 (45%) | 17 (54%) |
| DCFAS Partnership with Volunteers of America (DCFAS-VOA) | DCFAS-VOA: Senior Safe House - ES | 15 | 73% | 45.1 | 9 (69%) | 9 (69%) | 4 (30%) |
| DHSH Partnership with City Net (DHSH-CN) | DHSH-CN: Florin Rd/Power Inn Safe Stay - ES | 141 | 90% | 152.5 | 17 (24%) | 17 (23%) | 53 (76%) |
| DHSH Partnership with City Net (DHSH-CN) | DHSH-CN: East Pkwy Safe Stay - ES | 61 | 73% | 80.4 | 6 (15%) | 5 (13%) | 32 (84%) |
| DHSH Partnership with City Net (DHSH-CN) | DHSH-CN: Scattered Site Shelter Program (GF) - ES | 129 | 87% | 143.8 | 31 (42%) | 31 (42%) | 42 (57%) |
| DHSH Partnership with City Net (DHSH-CN) | DHSH-CN: Scattered Site Shelter Program (HHAP) - ES | 1 | 5% | 285.0 | 0 | 0 | 1 (100%) |
| DHSH Partnership with Salvation Army (DHSH-SA) | DHSH-SA: Center Of Hope ARPA - ES | 150 | 80% | 140.2 | 19 (13%) | 19 (13%) | 119 (86%) |
| First Step Communities (FSC) | FSC: North A Street Campus - ES | 155 | 95% | 106.4 | 52 (40%) | 51 (39%) | 78 (60%) |
| First Step Communities (FSC) | FSC: Roseville Road - ES | 207 | 86% | 42.8 | 21 (14%) | 20 (13%) | 125 (85%) |
| Hope Cooperative (HC-Sac) | HC-Sac: Palmer Apartments - ES | 54 | 69% | 222.7 | 18 (50%) | 15 (41%) | 18 (50%) |
| Sacramento LGBT Community Center (LGBT CC) | LGBT CC: Emergency Housing Program - ES | 1 | 1% | 2.0 | 0 | 0 | 1 (100%) |
| Sacramento LGBT Community Center (LGBT CC) | LGBT CC: Short-Term Transitional Emergency Program (STEP) - ES | 28 | 73% | 59.4 | 7 (25%) | 4 (14%) | 21 (75%) |
| Next Move (NM) | NM: Family Shelter - ES | 43 | 97% | 79.0 | 16 (43%) | 16 (43%) | 23 (62%) |
| Next Move (NM) | NM: Family Shelter HEAP - ES | 6 | 98% | 79.1 | 1 (20%) | 1 (20%) | 4 (80%) |
| Next Move (NM) | NM: Mather Singles Interim Housing - ES | 156 | 89% | 243.9 | 39 (41%) | 36 (37%) | 55 (58%) |
| Salvation Army (SA) | SA: Veteran Emergency Shelter - ES | 43 | 73% | 107.2 | 18 (47%) | 18 (47%) | 20 (52%) |
| SHRA & First Step Communities - Partnership (SHRA-FSC) | SHRA-FSC: Emergency Bridge Housing at The Grove - ES | 95 | 99% | 106.1 | 52 (60%) | 50 (58%) | 34 (39%) |
| SHRA: Meadowview Navigation Center for Women (SHRA-VOA) | SHRA-VOA: Meadowview Navigation Center - ES | 152 | 98% | 156.1 | 32 (29%) | 31 (28%) | 78 (71%) |
| SHRA: X Street Navigation Center (SHRA-X-VOA) | SHRA-X-VOA: X Street Navigation Center - ES | 174 | 98% | 124.8 | 38 (29%) | 34 (25%) | 93 (70%) |
| Saint John's Program For Real Change (SJPRC) | SJPRC: Emergency Shelter Program - ES | 77 | 57% | 166.1 | 20 (35%) | 18 (31%) | 37 (64%) |
| Turning Point Community Programs (TPCP) | TPCP: Emergency Shelter - ES | 11 | 32% | 183.1 | 4 (80%) | 4 (80%) | 1 (20%) |
| VOA - Bannon Street (VOA-BS) | VOA-BS: Bannon Street Family Emergency Shelter (HEAP) - ES | 8 | 95% | 109.6 | 1 (16%) | 1 (16%) | 5 (83%) |
| VOA - Bannon Street (VOA-BS) | VOA-BS: Bannon Street Family Emergency Shelter - ES | 25 | 84% | 87.1 | 6 (31%) | 6 (31%) | 13 (68%) |
| Volunteers Of America (VOA) | VOA: ESG-CV Hotel Shelter Program - ES | 1 | 3% | 5.0 | 0 | 0 | 1 (100%) |
| WEAVE | WEAVE: Emergency Shelter Program - ES | 23 | 70% | 132.9 | 3 (37%) | 3 (37%) | 6 (75%) |
| WellSpace Health (WSH) | WSH: Care Transition (CalAIM CS) - ES | 39 | 93% | 37.0 | 0 | 0 | 2 (100%) |
| Waking the Village (WV) | WV: The Village - ES | 15 | 132% | 141.0 | 2 (18%) | 2 (18%) | 9 (81%) |
| Wind Youth Services (WYS) | WYS: Common Ground - ES | 46 | 88% | 43.7 | 6 (13%) | 6 (13%) | 38 (86%) |
| Wind Youth Services (WYS) | WYS: Doug's Place TAY - ES | 12 | 118% | 123.2 | 0 | 0 | 12 (100%) |
| Wind Youth Services (WYS) | WYS: RHY Youth Shelter - ES | 9 | 12% | 5.7 | 1 (11%) | 1 (11%) | 8 (88%) |
| Sacramento CoC Weather Respite (CoC-WR) | CoC-WR: Sacramento County Weather Respite Motel Voucher - ES | 0 | 0% | 0.0 | 0 | 0 | 0 |
| Sacramento Kindness Campaign (SKC) | SKC: Adults in Crisis Motel/Hotel - ES | 0 | 0% | 0.0 | 0 | 0 | 0 |
| Sacramento Kindness Campaign (SKC) | SKC: Kids in Crisis Motel/Hotel - ES | 0 | 0% | 0.0 | 0 | 0 | 0 |
| Note. The symbols within this table represent specific data aspects: infrepresents programs with zero inventory within HMIS |
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Transitional Housing (TH)
| Agency | Program | Households Served (#) |
Unit Utilization Rate (%) |
Average Length of Stay (# days) |
Successful Outcomes (#/%) |
Successful Housing Outcomes (#/%) |
Negative Exits (#/%) |
Increase in Employment Income (#) |
Increase Non-Employment Income (#) |
|---|---|---|---|---|---|---|---|---|---|
| Bridges, Inc. (BI) | BI: Men's House - TH | 1 | 0% | 457.0 | 0 | 0 | 1 (100%) | 0 | 0 |
| Bridges, Inc. (BI) | BI: North - TH | 8 | 35% | 224.2 | 0 | 0 | 8 (100%) | 0 | 0 |
| Bridges, Inc. (BI) | BI: Promise House - TH | 5 | 8% | 92.2 | 0 | 0 | 5 (100%) | 0 | 0 |
| Bridges, Inc. (BI) | BI: South - TH | 6 | 17% | 49.7 | 0 | 0 | 4 (100%) | 0 | 0 |
| City Net (CN) | CN: Carmichael HART - TH | 3 | 25% | 76.0 | 0 | 0 | 1 (100%) | 0 | 0 |
| City of Refuge Sacramento (CRS) | CRS: City of Refuge Restorative Home - TH | 2 | 50% | 0.0 | 0 | 0 | 0 | 0 | 0 |
| DHSH Partnership with Next Move (DHSH-NM) | DHSH-NM: Adolfo - Former Foster Youth - TH | 42 | 86% | 434.5 | 11 (57%) | 10 (52%) | 9 (47%) | 2 | 0 |
| DHSH Partnership with Next Move (DHSH-NM) | DHSH-NM: Adolfo - HCD Scattered - TH | 14 | 148% | 625.8 | 5 (100%) | 5 (100%) | 0 | 2 | 0 |
| DHSH Partnership with Next Move (DHSH-NM) | DHSH-NM: Adolfo - Scattered - TH | 9 | 144% | 380.8 | 2 (100%) | 2 (100%) | 0 | 0 | 0 |
| Jamboree Housing (JH) | JH: Vista Nueva - TH | 10 | 96% | 153.0 | 0 | 0 | 2 (100%) | 0 | 0 |
| Sacramento LGBT Community Center (LGBT CC) | LGBT CC: Emergency Housing for Victims of Crime (TLP) - TH | 7 | 48% | 158.3 | 3 (50%) | 3 (50%) | 3 (50%) | 0 | 0 |
| Nation’s Finest - Sacramento (NF) | NF: GPD Behavioral Health Center - TH | 4 | 17% | 64.3 | 0 | 0 | 3 (100%) | 0 | 0 |
| Nation’s Finest - Sacramento (NF) | NF: GPD Men's Transitional Housing - TH | 87 | 84% | 239.0 | 21 (51%) | 18 (43%) | 20 (48%) | 1 | 10 |
| Nation’s Finest - Sacramento (NF) | NF: GPD Women's Transitional Housing - TH | 11 | 62% | 85.2 | 2 (50%) | 2 (50%) | 2 (50%) | 0 | 2 |
| Next Move & WEAVE Partnership (NM-WEAVE) | NM-WEAVE: Mather - Transitional Housing Program for Families - TH | 30 | 80% | 338.3 | 15 (88%) | 15 (88%) | 2 (11%) | 0 | 0 |
| Salvation Army (SA) | SA: E.Claire Raley Transitional Living Program (TLP) - Non-HUD TH | 27 | 69% | 338.9 | 4 (36%) | 4 (36%) | 8 (72%) | 0 | 0 |
| Saint John's Program For Real Change (SJPRC) | SJPRC: Square - TH | 22 | 55% | 335.7 | 7 (58%) | 7 (58%) | 5 (41%) | 0 | 0 |
| VOA - Mather Community Campus (VOA-MCC) | VOA-MCC: GPD Program - TH | 99 | 86% | 199.5 | 35 (62%) | 31 (55%) | 21 (37%) | 1 | 6 |
| Waking the Village (WV) | WV: Audre's RHY - TH | 8 | 109% | 482.7 | 2 (66%) | 2 (66%) | 1 (33%) | 0 | 0 |
| Waking the Village (WV) | WV: Tubman RHY - TH | 12 | 78% | 186.2 | 8 (66%) | 8 (66%) | 4 (33%) | 0 | 3 |
| Waking the Village (WV) | WV: YE Tubman House - TH | 9 | 90% | 252.9 | 4 (80%) | 4 (80%) | 1 (20%) | 0 | 2 |
| Waking the Village (WV) | WV: YHDP - TH | 4 | 24% | 0.0 | 0 | 0 | 0 | 0 | 0 |
| Wind Youth Services (WYS) | WYS: Transformational Living Program - TH | 7 | 47% | 248.5 | 1 (50%) | 1 (50%) | 1 (50%) | 0 | 0 |
| Salvation Army (SA) | SA: Next Step Transitional Program - TH | 0 | 0% | 0.0 | 0 | 0 | 0 | 0 | 0 |
| Note. The symbols within this table represent specific data aspects: infrepresents programs with zero inventory within HMIS |
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Rapid ReHousing (RRH)
| Agency | Program | Households Served (#) |
New Households Served (#) |
Average Length of Engagement (# days) |
Average Length of Time to Move-in (# days) |
Average Length of Participation (# days) |
Successful Outcomes (#/%) |
Successful Housing Outcomes (#/%) |
Negative Exits (#/%) |
Increase Non-Employment Income (#) |
Increase in Employment Income (#) |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Asian Pacific Community Counseling (APCC) | APCC: Transcultural Wellness Center FSP - RRH | 11 | 5 | 0.0 | 11.0 | 159.4 | 0 | 0 | 5 (100%) | 1 | 0 |
| Bay Area Community Services (BACS) | BACS: CORE Outpatient Cedar - RRH | 11 | 10 | 0.0 | 0.0 | 51.0 | 0 | 0 | 8 (100%) | 0 | 0 |
| Bay Area Community Services (BACS) | BACS: CORE Outpatient Sycamore - RRH | 14 | 11 | 0.0 | 3.0 | 57.3 | 0 | 0 | 9 (100%) | 0 | 0 |
| Bay Area Community Services (BACS) | BACS: CORE Outpatient Willow - RRH | 13 | 12 | 0.0 | 0.0 | 65.8 | 0 | 0 | 11 (100%) | 0 | 0 |
| DCFAS Partnership with Volunteers of America (DCFAS-VOA) | DCFAS-VOA: Home Safe - Nottoli Place - RRH | 1 | 1 | 0.0 | 0.0 | 0.0 | 0 | 0 | 0 | 0 | 0 |
| DCFAS Partnership with Volunteers of America (DCFAS-VOA) | DCFAS-VOA: Home Safe - RRH | 35 | 23 | 8.5 | 32.7 | 60.5 | 14 (40%) | 14 (40%) | 21 (60%) | 0 | 0 |
| DHA Partnership with Next Move (DHA-NM) | DHA-NM: Flexible Housing Pool (FHP) HSP – RRH | 22 | 13 | 0.0 | 445.0 | 439.9 | 5 (62%) | 5 (62%) | 3 (37%) | 0 | 0 |
| Sacramento County Dept of Human Assistance (DHA) | DHA: HSP - RRH | 424 | 178 | 0.0 | 76.4 | 169.5 | 87 (31%) | 87 (31%) | 189 (68%) | 0 | 0 |
| DHSH Partnership with Bay Area Community Services (DHSH-BACS) | DHSH-BACS: LEAP (Landlord Engagement Assistance Program) - RRH | 66 | 52 | 57.5 | 52.4 | 131.5 | 33 (94%) | 33 (91%) | 2 (5%) | 3 | 0 |
| DHSH Partnership with Consumers Self Help Center (DHSH-CSHC) | DHSH-CSHC: FHP Flexible Supportive Rehousing Program - RRH | 119 | 7 | 0.0 | 187.3 | 476.2 | 39 (79%) | 39 (78%) | 10 (20%) | 15 | 0 |
| El Hogar Community Service, Inc. (EHCS) | EHCS: CORE Outpatient Marigold - RRH | 5 | 5 | 0.0 | 68.5 | 3.0 | 0 | 0 | 4 (100%) | 0 | 0 |
| El Hogar Community Service, Inc. (EHCS) | EHCS: CORE Outpatient Mariposa - RRH | 16 | 16 | 0.0 | 0.0 | 10.7 | 0 | 0 | 15 (100%) | 0 | 0 |
| El Hogar Community Service, Inc. (EHCS) | EHCS: Sierra Elder Wellness Program FSP - RRH | 28 | 1 | 0.0 | 153.7 | 353.7 | 0 | 0 | 28 (100%) | 0 | 0 |
| Hope Cooperative (HC-Sac) | HC-Sac: CORE Outpatient Howe - RRH | 26 | 24 | 0.0 | 46.8 | 75.8 | 1 (4%) | 1 (4%) | 24 (96%) | 1 | 0 |
| Hope Cooperative (HC-Sac) | HC-Sac: CORE Outpatient Marconi - RRH | 10 | 0 | 0.0 | 0.0 | 492.3 | 0 | 0 | 3 (100%) | 0 | 0 |
| Hope Cooperative (HC-Sac) | HC-Sac: CORE Outpatient X Street - RRH | 1 | 1 | 0.0 | 65.0 | 145.0 | 1 (100%) | 1 (100%) | 0 | 0 | 0 |
| Hope Cooperative (HC-Sac) | HC-Sac: New Direction FSP - RRH | 11 | 1 | 0.0 | 62.0 | 652.0 | 0 | 0 | 5 (100%) | 0 | 0 |
| Heartland Child and Family Services (HCFS) | HCFS: Flexible Integrated Treatment (FIT) - RRH | 2 | 0 | 0.0 | 138.0 | 537.9 | 1 (50%) | 1 (50%) | 1 (50%) | 0 | 0 |
| DHSH Partnership with BACS and DBHS | Housing for a Healthy California | 26 | 0 | 17.3 | 128.9 | 419.8 | 13 (50%) | 13 (50%) | 13 (50%) | 9 | 0 |
| Insight Housing (IH) | IH: Roads Home SSVF - RRH | 193 | 90 | 0.0 | 133.0 | 168.3 | 49 (38%) | 46 (36%) | 79 (62%) | 33 | 0 |
| Insight Housing (IH) | IH: Roads Home SSVF - RRH-SO | 1 | 0 | 0.0 | 0.0 | 68.0 | 1 (100%) | 1 (100%) | 0 | 0 | 0 |
| Lutheran Social Services (LSS-Sac) | LSS-Sac: Connections - HUD RRH | 17 | 1 | 15.6 | 42.9 | 535.9 | 2 (66%) | 2 (66%) | 1 (33%) | 1 | 1 |
| Lutheran Social Services (LSS-Sac) | LSS-Sac: Housing with Dignity - RRH | 19 | 1 | 0.0 | 292.7 | 303.8 | 10 (76%) | 10 (76%) | 3 (23%) | 1 | 0 |
| Nation’s Finest - Sacramento (NF) | NF: Sacramento SSVF - RRH | 55 | 28 | 0.0 | 127.6 | 228.5 | 27 (60%) | 26 (57%) | 18 (40%) | 7 | 0 |
| Next Move (NM) | NM: PRK through Next Move Homeless Services - RRH | 53 | 2 | 0.0 | 202.3 | 275.6 | 33 (62%) | 33 (62%) | 20 (37%) | 5 | 0 |
| SHRA & First Step Communities - Partnership (SHRA-FSC) | SHRA-FSC: Emergency Bridge Housing at The Grove - RRH | 26 | 7 | 0.0 | 37.3 | 289.1 | 14 (82%) | 14 (82%) | 3 (17%) | 3 | 5 |
| SHRA: Meadowview Navigation Center for Women (SHRA-VOA) | SHRA-VOA: Meadowview Navigation Center - RRH | 26 | 9 | 0.0 | 3.0 | 137.2 | 8 (40%) | 8 (40%) | 12 (60%) | 0 | 0 |
| SHRA: X Street Navigation Center (SHRA-X-VOA) | SHRA-X-VOA: X Street Navigation Center - RRH | 35 | 11 | 0.0 | 27.1 | 165.0 | 22 (81%) | 22 (78%) | 5 (18%) | 0 | 0 |
| Saint John's Program For Real Change (SJPRC) | SJPRC: Independent Housing Partnership - RRH | 2 | 0 | 0.0 | 0.0 | 289.6 | 1 (50%) | 1 (50%) | 1 (50%) | 0 | 0 |
| Stanford Sierra Youth & Families (SSYF) | SSYF: Flexible Integrated Treatment (FIT) - RRH | 11 | 4 | 0.0 | 68.8 | 194.5 | 4 (44%) | 4 (44%) | 5 (55%) | 0 | 1 |
| Telecare (TC) | TC: ARISE FSP - RRH | 49 | 14 | 0.0 | 75.0 | 102.5 | 2 (100%) | 2 (100%) | 0 | 0 | 0 |
| Telecare (TC) | TC: OASIS - RRH | 4 | 2 | 0.0 | 166.0 | 142.7 | 1 (25%) | 1 (25%) | 3 (75%) | 0 | 0 |
| Telecare (TC) | TC: Sacramento Outreach Adult Recovery (SOAR) FSP - RRH | 6 | 6 | 65.5 | 0.0 | 0.0 | 0 | 0 | 6 (100%) | 0 | 0 |
| Turning Point Community Programs (TPCP) | TPCP: CORE Outpatient Elk Grove - RRH | 5 | 5 | 0.0 | 0.0 | 7.0 | 0 | 0 | 5 (100%) | 0 | 0 |
| Turning Point Community Programs (TPCP) | TPCP: CORE Outpatient Rosin - RRH | 1 | 1 | 0.0 | 0.0 | 0.0 | 0 | 0 | 1 (100%) | 0 | 0 |
| Turning Point Community Programs (TPCP) | TPCP: Integrated Services Agency FSP (ISA) - RRH | 25 | 0 | 0.0 | 583.0 | 386.3 | 0 | 0 | 3 (100%) | 0 | 0 |
| Turning Point Community Programs (TPCP) | TPCP: Pathways to Success - RRH | 1 | 0 | 0.0 | 0.0 | 0.0 | 0 | 0 | 0 | 0 | 0 |
| Volunteers Of America (VOA) | VOA: Bringing Families Home - RRH | 40 | 12 | 3.8 | 60.2 | 236.7 | 14 (66%) | 14 (66%) | 7 (33%) | 0 | 0 |
| Volunteers Of America (VOA) | VOA: Bringing Families Home: Emergency Response Informal Supervision Housing Intervention Program (ER-IS) - RRH | 38 | 12 | 1.3 | 37.4 | 290.0 | 18 (81%) | 18 (81%) | 4 (18%) | 1 | 0 |
| Volunteers Of America (VOA) | VOA: Countywide - State ESG - RRH | 5 | 2 | 13.0 | 47.5 | 63.8 | 0 | 0 | 3 (100%) | 0 | 0 |
| Volunteers Of America (VOA) | VOA: Sacramento City ESG - RRH | 8 | 5 | 15.6 | 50.5 | 108.1 | 1 (20%) | 1 (20%) | 4 (80%) | 0 | 0 |
| Volunteers Of America (VOA) | VOA: Sacramento County ESG - RRH | 8 | 4 | 17.3 | 339.9 | 123.4 | 2 (50%) | 2 (50%) | 2 (50%) | 0 | 0 |
| Volunteers Of America (VOA) | VOA: Vet Families Non-HUD SSVF - RRH | 161 | 46 | 0.0 | 113.7 | 181.4 | 66 (79%) | 64 (77%) | 18 (21%) | 21 | 2 |
| Waking the Village (WV) | WV: YHDP - RRH | 17 | 17 | 14.6 | 39.9 | 0.0 | 0 | 0 | 0 | 0 | 0 |
| Note. The symbols within this table represent specific data aspects: infrepresents programs with zero inventory within HMIS |
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Permanent Supportive Housing (PSH)
| Agency | Program | Households Served (#) |
New Households Served (#) |
Unit Utilization Rate (%) |
Average Length of Participation (# days) |
Successful Outcomes (#/%) |
Successful Housing Outcomes (#/%) |
Negative Exits (#/%) |
Increase in Employment Income (#) |
Increase Non-Employment Income (#) |
|---|---|---|---|---|---|---|---|---|---|---|
| Cottage Housing, Inc. (CHI) | CHI: McClellan Park - HUD PSH | 40 | 3 | 90% | 2520.9 | 1 (33%) | 1 (33%) | 2 (66%) | 1 | 2 |
| Cottage Housing, Inc. (CHI) | CHI: McClellan Park - Non HUD PSH | 40 | 2 | 84% | 2180.9 | 3 (100%) | 3 (100%) | 0 | 1 | 0 |
| Cottage Housing, Inc. (CHI) | CHI: Quinn Cottages - HUD PSH | 61 | 2 | 95% | 2149.7 | 5 (100%) | 5 (83%) | 0 | 0 | 4 |
| Capital Star Community Services (CSCS) | CSCS: TAY Full Service Partnership - PSH | 18 | 5 | 443% | 176.5 | 0 | 0 | 15 (100%) | 0 | 0 |
| Hope Cooperative (HC-Sac) | HC-Sac: Co-Ops - PSH | 11 | 0 | 33% | 0.0 | 0 | 0 | 0 | 0 | 0 |
| Hope Cooperative (HC-Sac) | HC-Sac: Hope RA CES - HUD PSH | 43 | 2 | 75% | 906.3 | 1 (16%) | 1 (16%) | 5 (83%) | 0 | 0 |
| Hope Cooperative (HC-Sac) | HC-Sac: Hope RA New Direction - HUD PSH **DO NOT ENROLL NEW CLIENTS** | 41 | 0 | 76% | 2200.0 | 1 (100%) | 1 (100%) | 0 | 0 | 1 |
| Hope Cooperative (HC-Sac) | HC-Sac: Hope RA PACT PPHP - Legacy - HUD PSH **DO NOT ENROLL NEW CLIENTS** | 29 | 0 | 95% | 2523.0 | 1 (100%) | 1 (100%) | 0 | 0 | 1 |
| Hope Cooperative (HC-Sac) | HC-Sac: Hope RA PACT PPHP-Expansion 2018 - HUD PSH **DO NOT ENROLL NEW CLIENTS** | 17 | 0 | 85% | 0.0 | 0 | 0 | 0 | 0 | 0 |
| Hope Cooperative (HC-Sac) | HC-Sac: Hope RA PACT PPHP-Expansion II 2019 - HUD PSH **DO NOT ENROLL NEW CLIENTS** | 4 | 0 | 100% | 0.0 | 0 | 0 | 0 | 0 | 0 |
| Hope Cooperative (HC-Sac) | HC-Sac: Hope RA WORK - HUD PSH **DO NOT ENROLL NEW CLIENTS** | 30 | 0 | 96% | 0.0 | 0 | 0 | 0 | 0 | 0 |
| Hope Cooperative (HC-Sac) | HC-Sac: Hotel Berry - PSH | 8 | 2 | 71% | 1957.0 | 1 (100%) | 1 (100%) | 0 | 0 | 1 |
| Hope Cooperative (HC-Sac) | HC-Sac: Sunrise Pointe - PSH | 25 | 0 | 101% | 209.0 | 0 | 0 | 1 (100%) | 0 | 0 |
| Hope Cooperative (HC-Sac) | HC-Sac: Sunrise Pointe Apartments No Place Like Home (NPLH) - PH | 7 | 0 | 58% | 240.0 | 1 (50%) | 1 (50%) | 1 (50%) | 0 | 0 |
| Heartland Child and Family Services (HCFS) | HCFS: Sunrise Point - PSH | 15 | 0 | 1500% | 0.0 | 0 | 0 | 0 | 0 | 0 |
| Heartland Child and Family Services (HCFS) | HCFS: The Boulevard Housing - PSH | 5 | 1 | 40% | 112.0 | 0 | 0 | 2 (100%) | 0 | 0 |
| Heartland Child and Family Services (HCFS) | HCFS: Villa Jardin - PSH | 3 | 0 | 75% | 0.0 | 0 | 0 | 0 | 0 | 0 |
| Jamboree Housing (JH) | JH: Vista Nueva - PH | 104 | 2 | 100% | 501.1 | 3 (75%) | 3 (60%) | 1 (25%) | 0 | 0 |
| LifeSTEPS (LS) | LS: ICMS Shasta Hotel - PH | 31 | 31 | 0% | 58.0 | 0 | 0 | 7 (100%) | 0 | 0 |
| Lutheran Social Services (LSS-Sac) | LSS-Sac: Achieving Change Together (ACT) - HUD PSH | 39 | 7 | 95% | 934.0 | 1 (33%) | 1 (25%) | 2 (66%) | 0 | 1 |
| Lutheran Social Services (LSS-Sac) | LSS-Sac: Building Bridges Program - HUD SSO | 107 | 0 | inf | 935.2 | 2 (66%) | 2 (40%) | 1 (33%) | 0 | 1 |
| Lutheran Social Services (LSS-Sac) | LSS-Sac: Cornerstone Boulevard - PSH | 19 | 12 | 28% | 110.7 | 0 | 0 | 7 (100%) | 0 | 0 |
| Lutheran Social Services (LSS-Sac) | LSS-Sac: Lavender Court - HUD PSH | 22 | 1 | 86% | 581.0 | 1 (100%) | 1 (33%) | 0 | 0 | 1 |
| Lutheran Social Services (LSS-Sac) | LSS-Sac: Mutual Housing at Highlands - HUD PSH | 27 | 1 | 118% | 1324.7 | 3 (100%) | 3 (75%) | 0 | 0 | 2 |
| Lutheran Social Services (LSS-Sac) | LSS-Sac: Saybrook - HUD PSH | 46 | 0 | 81% | 1340.7 | 2 (66%) | 2 (66%) | 1 (33%) | 0 | 2 |
| Lutheran Social Services (LSS-Sac) | LSS-Sac: Senior Connect - HUD PSH | 34 | 2 | 91% | 942.0 | 0 | 0 | 1 (100%) | 0 | 1 |
| Lutheran Social Services (LSS-Sac) | LSS-Sac: Youth Connect - HUD PSH | 15 | 2 | 89% | 829.3 | 1 (100%) | 1 (100%) | 0 | 1 | 1 |
| Mercy Housing, Hope Cooperative, & Telecare - Partnership (MH-HC-TC) | MH-HC-TC: La Mancha - Telecare - PH | 30 | 2 | 67% | 0.0 | 0 | 0 | 0 | 0 | 0 |
| Mercy Housing, Telecare, & WellSpace - Partnership (MH-TC-WSH) | MH-TC-WSH: Capitol Park Hotel Telecare NPLH At Risk of Chronic Homeless - PSH | 6 | 6 | 21% | 0.0 | 0 | 0 | 0 | 0 | 0 |
| Mercy Housing, Telecare, & WellSpace - Partnership (MH-TC-WSH) | MH-TC-WSH: Capitol Park Hotel Telecare NPLH Chronic Homeless (CES) - PSH | 14 | 14 | 34% | 0.0 | 0 | 0 | 1 (100%) | 0 | 0 |
| Mercy Housing, Telecare, & WellSpace - Partnership (MH-TC-WSH) | MH-TC-WSH: Capitol Park Hotel Telecare NPLH Homeless (CES) - PSH | 17 | 17 | 63% | 0.0 | 0 | 0 | 1 (100%) | 0 | 0 |
| Mercy Housing (MH) | MH: Ardenaire Apartments - PSH | 13 | 0 | 74% | 0.0 | 0 | 0 | 0 | 0 | 0 |
| Mercy Housing (MH) | MH: Mercy Blvd Court - NON S+C PSH | 50 | 0 | 84% | 0.0 | 0 | 0 | 0 | 0 | 0 |
| Mercy Housing (MH) | MH: Mercy MLK Village (The King Project) - HUD PSH | 34 | 0 | 87% | 0.0 | 0 | 0 | 0 | 0 | 0 |
| Mercy Housing (MH) | MH: Mercy MLK Village - PSH | 13 | 0 | 81% | 0.0 | 0 | 0 | 0 | 0 | 0 |
| Mercy Housing (MH) | MH: The Courtyards on Orange Grove (CES-WS) - PSH | 20 | 0 | 77% | 1272.0 | 1 (50%) | 1 (50%) | 1 (50%) | 0 | 1 |
| Mercy Housing (MH) | MH: The Courtyards on Orange Grove (Telecare) - PSH | 13 | 0 | 55% | 1438.7 | 1 (100%) | 1 (50%) | 0 | 0 | 0 |
| Mercy Housing (MH) | MH: The Courtyards on Orange Grove (Wellspace) - PSH | 42 | 0 | 86% | 446.0 | 0 | 0 | 3 (100%) | 0 | 0 |
| Nation’s Finest - Sacramento (NF) | NF: Mather Veteran's Village (Phase 1) - HUD CoC PSH | 17 | 0 | 94% | 2773.0 | 1 (100%) | 1 (100%) | 0 | 0 | 1 |
| Nation’s Finest - Sacramento (NF) | NF: Mather Veteran's Village (Phase 1) - HUD VASH PSH | 28 | 4 | 90% | 0.0 | 0 | 0 | 0 | 0 | 0 |
| Nation’s Finest - Sacramento (NF) | NF: Mather Veteran's Village (Phase 3) - HUD VASH PSH | 23 | 0 | 92% | 0.0 | 0 | 0 | 0 | 0 | 0 |
| Nation’s Finest - Sacramento (NF) | NF: Mather Veteran's Village (Phase 3) PBV CES - PSH | 5 | 0 | 100% | 928.3 | 1 (50%) | 1 (50%) | 1 (50%) | 0 | 1 |
| Next Move (NM) | NM: Home At Last - HUD PSH | 21 | 0 | 89% | 2526.0 | 1 (50%) | 1 (50%) | 1 (50%) | 0 | 2 |
| River Oak Center for Children (ROCC) | ROCC: Juvenile Justice Diversion and Treatment Program - PSH | 1 | 1 | 0% | 71.0 | 0 | 0 | 1 (100%) | 0 | 0 |
| SHRA: Shelter Plus Care (SHRA S+C) | SHRA-S+C: HUD TRA - PSH | 424 | 0 | 72% | 4170.8 | 0 | 0 | 1 (100%) | 0 | 1 |
| SHRA: Shelter Plus Care (SHRA S+C) | SHRA-S+C: Mercy Blvd Court (Budget Inn) - HUD PSH | 9 | 0 | 64% | 0.0 | 0 | 0 | 0 | 0 | 0 |
| Shelter, Inc. (SI) | SI: Friendship - HUD PSH | 130 | 1 | 80% | 152.0 | 44 (67%) | 44 (63%) | 21 (32%) | 0 | 7 |
| Shelter, Inc. (SI) | SI: New Community - HUD PSH | 27 | 0 | 26% | 121.2 | 2 (40%) | 2 (33%) | 3 (60%) | 0 | 0 |
| Shelter, Inc. (SI) | SI: ReSTART - PSH | 118 | 118 | 120% | 145.6 | 6 (85%) | 6 (75%) | 1 (14%) | 0 | 4 |
| Next Move - Step Up Sacramento (NM-SUS) | SUS: LSS Single Adults - PSH | 42 | 1 | 76% | 1695.5 | 2 (100%) | 2 (66%) | 0 | 0 | 2 |
| Next Move - Step Up Sacramento (NM-SUS) | SUS: LSS TAY Families - PSH | 15 | 0 | 100% | 765.5 | 1 (100%) | 1 (100%) | 0 | 0 | 0 |
| Next Move - Step Up Sacramento (NM-SUS) | SUS: Next Move Adult Families - PSH | 25 | 4 | 97% | 2923.5 | 0 | 0 | 1 (100%) | 0 | 0 |
| Next Move - Step Up Sacramento (NM-SUS) | SUS: Next Move Omega Collaboration - PSH | 7 | 0 | 88% | 0.0 | 0 | 0 | 0 | 0 | 0 |
| Next Move - Step Up Sacramento (NM-SUS) | SUS: Next Move Seniors - PSH | 19 | 0 | 95% | 0.0 | 0 | 0 | 0 | 0 | 0 |
| Next Move - Step Up Sacramento (NM-SUS) | SUS: Next Move Single Adults (Overflow) - PSH | 11 | 2 | 97% | 0.0 | 0 | 0 | 0 | 0 | 0 |
| Next Move - Step Up Sacramento (NM-SUS) | SUS: Wind Single TAY - PSH | 6 | 1 | 49% | 0.0 | 0 | 0 | 0 | 0 | 0 |
| Telecare (TC) | TC: OASIS Mutual Housing on the Boulevard (MHOTB) - PSH | 39 | 27 | 73% | 0.0 | 0 | 0 | 1 (100%) | 0 | 0 |
| Telecare (TC) | TC: Villa Jardin/ Coral Gables - PSH | 12 | 1 | 83% | 0.0 | 0 | 0 | 0 | 0 | 0 |
| Turning Point Community Programs (TPCP) | TPCP: Central Sac Studio TPISA Supportive Housing Units - PSH | 14 | 1 | 89% | 37.0 | 0 | 0 | 1 (100%) | 0 | 0 |
| Turning Point Community Programs (TPCP) | TPCP: Fairview & Bravado Project - PSH | 3 | 2 | 8% | 0.0 | 0 | 0 | 1 (100%) | 0 | 0 |
| Turning Point Community Programs (TPCP) | TPCP: Mutual Housing at the Highlands - PSH | 30 | 1 | 87% | 1869.7 | 0 | 0 | 3 (100%) | 0 | 0 |
| Turning Point Community Programs (TPCP) | TPCP: Pathways to Success Scattered Site - PSH | 14 | 0 | 23% | 356.0 | 1 (100%) | 1 (100%) | 0 | 0 | 0 |
| Turning Point Community Programs (TPCP) | TPCP: YWCA - PSH | 3 | 0 | 43% | 0.0 | 0 | 0 | 0 | 0 | 0 |
| El Hogar Community Service, Inc. (EHCS) | EHCS: Community Justice Support Program (CJSP) FSP - PSH | 0 | 0 | 0% | 0.0 | 0 | 0 | 0 | 0 | 0 |
| Hope Cooperative (HC-Sac) | HC-Sac: New Direction FSP - PSH | 0 | 0 | 0% | 0.0 | 0 | 0 | 0 | 0 | 0 |
| Mercy Housing & One Community Health - Partnership (MH-OCH) | MH-OCH: OCH and Colonia Housing Vouchers - PH | 0 | 0 | 0% | 0.0 | 0 | 0 | 0 | 0 | 0 |
| River Oak Center for Children (ROCC) | ROCC: WRAP - PSH | 0 | 0 | 0% | 0.0 | 0 | 0 | 0 | 0 | 0 |
| Sacramento Children's Home (SCH) | SCH: WRAP - PSH | 0 | 0 | 0% | 0.0 | 0 | 0 | 0 | 0 | 0 |
| Stanford Sierra Youth & Families (SSYF) | SSYF: Wraparound (WRAP) - PSH | 0 | 0 | 16% | 114.0 | 0 | 0 | 0 | 0 | 0 |
| Telecare (TC) | TC: ARISE FSP - PSH | 0 | 0 | 0% | 0.0 | 0 | 0 | 0 | 0 | 0 |
| Telecare (TC) | TC: Sacramento Outreach Adult Recovery (SOAR) FSP - PSH | 0 | 0 | 0% | 0.0 | 0 | 0 | 0 | 0 | 0 |
| Turning Point Community Programs (TPCP) | TPCP: Integrated Services Agency FSP (ISA) - PSH | 0 | 0 | 0% | 0.0 | 0 | 0 | 0 | 0 | 0 |
| Turning Point Community Programs (TPCP) | TPCP: Pathways Alternative Housing Project - PSH | 0 | 0 | 0% | 0.0 | 0 | 0 | 0 | 0 | 0 |
| Note. The symbols within this table represent specific data aspects: infrepresents programs with zero inventory within HMIS |
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Methodology
Overview
This section defines each of the KPIs and shares the methodology used to calculate them.
Definition: Provides a clear and concise explanation of each KPI.
Project(s): Identifies the specific program or program type that the KPI applies to.
Performance Target(s): Specifies the goals or benchmarks set for each KPI.
Methodology: Describes the process and technique used to collect, analyze, and report the KPI.
Data Considerations: Highlights important factors, limitations, and assumptions related to the data.
KPIs
Average Engagement Time (# days):
Definition: The average number of days between referral to rapid re-housing and engagement in the program as measured from referral to entry into a rapid re-housing program type.
Project(s): RRH
Performance Target(s): TBD
Methodology: Calculates the average duration of engagement by program, first determining the number of days between the start and reassignment dates for each referral with non-null dates. It then averages these duration for all valid referrals by program. Measure applies only to households that had an start date in a RRH project within the reporting period.
Data Considerations:
Calculation only considers enrollments that contain a referral reassignment date and program start date.
Deceased households are not included in this calculation.
For length of time measures, any negative values have been removed as they typically indicate data quality issues.
Average Length of Participation (# days):
Definition: The average number of days that a household received services as measured from the point of entry to the exit date from the program.
Project(s): SO, HP, RRH, PSH
Performance Target(s): SO & HP <= 90 days; RRH & PSH = TBD
Methodology: Calculates the average length of participation in days by program during the reporting period, defined by program start and end date.
Data Considerations:
Deceased households are not included in this calculation.
For length of time measures, any negative values have been removed as they typically indicate data quality issues.
Average Length of Stay (LOS)(# days):
Definition: The average cumulative number of days households receive shelter as measured from shelter start to exit.
Project(s): TH & ES
Performance Target(s): TBD
Methodology: Calculates the average length of participation in days for each household during the reporting period, defined by program start and end date.
Data Considerations:
Deceased households are not included in this calculation.
For length of time measures, any negative values have been removed as they typically indicate data quality issues.
Average Length of Time to Housing Move-in (# days):
Definition: The average cumulative number of days households receive shelter as measured from shelter start to exit.
Project(s): RRH
Performance Target(s): TBD
Methodology: Calculates the average number of days from program start to the move-in date by household during the reporting period.
Data Considerations:
Deceased households are not included in this calculation.
For length of time measures, any negative values have been removed as they typically indicate data quality issues.
Households Served (#):
Definition: The number of distinct households served by the program (includes new and carry-over) during the reporting period.
Project(s): All
Performance Target(s): N/A
Methodology: Calculates the number of distinct households served, which includes both new and existing (carry-over) households, during the reporting period.
Data Considerations: N/A
Increase in Employment Income (#):
Definition: The percentage of clients who increase income from employment from start to end of reporting period.
Project(s): TH, RRH, PSH
Performance Target(s): TBD
Methodology: The number of clients exited during the reporting period who had an increase in their employment income amount within the reporting period by the total number of clients exited during the reporting period. Income sources include only employment income.
Data Considerations:
- Deceased households are not included in this calculation.
Increase in Non-Employment Cash Income (#):
Definition: The percentage of clients who increase income from sources other than employment within the reporting period.
Project(s): TH, RRH, PSH
Performance Target(s): TBD
Methodology: The number of clients exited during the reporting period who had an increase in their total income amount within the reporting period, divided by the total number of clients exited during the reporting period.
Data Considerations:
- Deceased households are not included in this calculation.
Negative Exits (%):
Definition: The percentage of households that exit a program to a non-positive exit destination.
Project(s): PSH, TH, & ES
Performance Target(s): NA
Methodology: The number of exited households during the reporting period who exited a program to a non-positive exit destination based on the program type.
Data Considerations:
- Deceased households are not included in this calculation.
New Households Served (#):
Definition: The number of distinct households that entered the program during the reporting period.
Project(s): RRH, HP, PSH, SO
Performance Target(s): N/A
Methodology: Calculates the number of new households served by a program during the reporting period. A ‘new household’ is defined as one that has a start date within the reporting period.
Data Considerations: N/A
Successful Housing Outcomes (%):
Definitions: The number of distinct households that exit a program during the reporting period to a positive housing destination. Positive housing destinations are those that result in stable, permanent housing or an improvement in the living situation, as defined by the Destination Classifications table.
Project(s): SO, HP, RRH, PSH, TH, & ES
Annual performance target: N/A
Reporting methodology: Calculates the success rate for each program by dividing the number of positive housing exits by the total number of exits during the reporting period.
Data Considerations:
- Deceased households are not included in this calculation.
Successful Outcomes (%):
Definitions: The number of distinct households that exit during the reporting period to positive exit destinations based on program type. Positive exit destinations are classified based on program type and are detailed in the Destination Classifications table.
Project(s): SO, HP, RRH, PSH, TH, & ES
Annual performance target: N/A
Reporting methodology: Calculates the success rate for each program by dividing the number of positive exits by the total number of exits during the reporting period.
Data Considerations:
- Deceased households are not included in this calculation.
Utilization (occupancy) Rate (%):
Definitions: The percentage of unit nights occupied during the reporting period.
Project(s): PSH, TH, & ES
Performance Target(s): NA
Methodology: Calculates the unit utilization rates for each program within the reporting period. Calculated as the number of household nights divided by the total number of unit nights.
Data Considerations: N/A
Appendix
This section provides links to relevant documents, guidelines, external resources, and resource tables determining Non-HMIS participation and Destination Classification.
Where can I update my program’s inventory in HMIS?
You can submit requests to update bed count and housing inventory online using the form linked on the agency and program request page. Sacramento CoC-503 Inventory Form.
Where can I ask additional questions?
Please direct any additional questions on methodology to the SSF Analytics Team at analytics@sacstepsforward.org. You can also receive HMIS technical assistance by contacting the HMIS Team at hmis@sacstepsforward.org
Non-HMIS Participating Programs
The following programs do not track their enrollments in HMIS but are included here as reference. These programs have been removed from the report.
| Program | Agency | Project Type |
|---|---|---|
| SHRA: Shasta Hotel - HUD SRA PSH | SHRA: Shelter Plus Care (SHRA S+C) | PH – Permanent Supportive Housing (disability required for entry) |
| ReSTART - PSH | Volunteers Of America (VOA) | PH – Permanent Supportive Housing (disability required for entry) |
| CH HART: Citrus Heights Winter Sanctuary - ES (HIC/PIT Only) | Citrus Heights Homeless Assistance Resource Team (CH HART) | Emergency Shelter – Entry Exit |
| F HART: Folsom Winter Sanctuary - ES (HIC/PIT Only) | Folsom Homeless Assistance Resource Team (F HART) | Emergency Shelter – Night-by-Night |
| LF: Sister Nora's Place - ES (PIT/HIC Only) | Loaves and Fishes (LF) | Emergency Shelter – Entry Exit |
| RC HART: Rancho Cordova Winter Sanctuary - ES (HIC/PIT Only) | Rancho Cordova Homeless Assistance Resource Team (RC HART) | Emergency Shelter – Entry Exit |
| UGM: Emergency Shelter - ES (HIC/PIT Only) | Union Gospel Mission (UGM) | Emergency Shelter – Entry Exit |
| WEAVE: Transitional Housing - TH (HIC/PIT Only) | WEAVE | Transitional Housing |
| FPS-IN: Family Promise Shelter - ES (PIT/HIC Only) | Family Promise of Sacramento - Interfaith Network (FPS-IN) | Emergency Shelter – Entry Exit |
| UGM: New Life Program - TH (HIC/PIT Only) | Union Gospel Mission (UGM) | Transitional Housing |
| UGM: Annex - TH (HIC/PIT Only) | Union Gospel Mission (UGM) | Transitional Housing |
| DVA: VASH Vouchers - PH (HIC/PIT ONLY) | Department of Veterans Affairs (DVA) | PH – Permanent Supportive Housing (disability required for entry) |
| ROCC: Flexible Integrated Treatment (FIT) North - Rapid Re-Housing (RRH) | River Oak Center for Children (ROCC) | PH – Rapid Re-Housing |
| BGMH: Bishop Gallegos Maternity Home Shelter - ES (HIC/PIT Only) | Bishop Gallegos Maternity Home (BGMH) | Emergency Shelter – Entry Exit |
| F HART: Transitional Housing - TH (HIC/PIT Only) | Folsom Homeless Assistance Resource Team (F HART) | Transitional Housing |
| ODI: Survivors of Trafficking Program - RRH | Opening Doors, Inc. (ODI) | PH – Rapid Re-Housing |
| MSH: My Sister's House - RRH (PIT&HIC Only) | My Sister's House (MSH) | PH – Rapid Re-Housing |
| HCFS: Children's Outpatient Program - RRH | Heartland Child and Family Services (HCFS) | PH – Rapid Re-Housing |
| LFCC: Children's Outpatient Program - RRH | La Familia Counseling Center (LFCC) | PH – Rapid Re-Housing |
| PC: Children's Outpatient Program - RRH | Pacific Clinics (PC) | PH – Rapid Re-Housing |
| UCDCC: Children's Outpatient Program - RRH | UC Davis CAARE Center (UCDCC) | PH – Rapid Re-Housing |
Destination Classifications
This table presents destinations as defined by the U.S. Department of Housing and Urban Development (HUD). It includes standard classifications set by HUD along with updates based on SSF’s specific decisions. The table is designed to provide clear and concise information about different outcomes. PH (all) represents RRH and PSH program types.
| Destination | Destination Category | T/P | Housed | SO | ES | TH | PH (all) | HP | SSO |
|---|---|---|---|---|---|---|---|---|---|
| Place not meant for habitation (e.g., a vehicle, an abandoned building, bus/train/subway station/airport or anywhere outside) | Homeless Situations | T | N | - | - | - | - | - | - |
| Emergency shelter, including hotel or motel paid for with emergency shelter voucher, Host Home shelter | Homeless Situations | T | N | + | - | - | - | - | - |
| Safe Haven | Homeless Situations | T | N | + | - | - | - | - | - |
| Foster care home or foster care group home | Institutional Situations | T | Y | + | X | X | X | - | X |
| Hospital or other residential non-psychiatric medical facility | Institutional Situations | T | N | X | X | X | X | - | X |
| Jail, prison, or juvenile detention facility | Institutional Situations | T | N | - | - | - | - | - | - |
| Long-term care facility or nursing home | Institutional Situations | T | Y | + | ††/X | ††/X | ††/X | - | ††/X |
| Psychiatric hospital or other psychiatric facility | Institutional Situations | T | N | + | †† | †† | †† | - | †† |
| Substance abuse treatment facility or detox center | Institutional Situations | T | N | + | †† | †† | †† | - | †† |
| Residential project or halfway house with no homeless criteria | Temporary Housing Situations | T | Y | X | - | - | - | - | - |
| Hotel or motel paid for without emergency shelter voucher | Temporary Housing Situations | T | N | + | - | - | - | - | - |
| Transitional housing for homeless persons (including homeless youth) | Temporary Housing Situations | T | Y | + | - | - | - | - | - |
| Host Home (non-crisis) | Temporary Housing Situations | T | Y | + | + | + | - | - | - |
| Staying or living with friends, temporary tenure (e.g. room, apartment, or house) | Temporary Housing Situations | T | Y | + | - | - | - | - | - |
| Staying or living with family, temporary tenure (e.g. room, apartment, or house) | Temporary Housing Situations | T | Y | + | - | - | - | - | - |
| Moved from one HOPWA funded project to HOPWA TH | Temporary Housing Situations | T | Y | + | - | - | - | - | - |
| Staying or living in a friend’s room, apartment, or house | Temporary Housing Situations | T | Y | ** | ** | ** | ** | - | ** |
| Staying or living in a family member’s room, apartment, or house | Temporary Housing Situations | T | Y | ** | ** | ** | ** | - | ** |
| Staying or living with family, permanent tenure | Permanent Housing Situations | P | Y | + | + | + | + | + | + |
| Staying or living with friends, permanent tenure | Permanent Housing Situations | P | Y | + | + | + | + | + | + |
| Moved from one HOPWA funded project to HOPWA PH | Permanent Housing Situations | P | Y | + | + | + | + | + | + |
| Rental by client, no ongoing housing subsidy | Permanent Housing Situations | P | Y | + | + | + | + | + | + |
| Owned by client, with ongoing housing subsidy | Permanent Housing Situations | P | Y | + | + | + | + | + | + |
| Owned by client, no ongoing housing subsidy | Permanent Housing Situations | P | Y | + | + | + | + | + | + |
| Rental by client, with ongoing housing subsidy | Permanent Housing Situations | P | Y | + | + | + | + | + | + |
| No exit interview completed | Other | T | NaN | - | - | - | - | - | - |
| Other | Other | T | NaN | - | - | - | - | - | - |
| Deceased | Other | T | NaN | X | X | X | X | NaN | X |
| Client doesn't know | Other | T | NaN | - | - | - | - | - | - |
| Client refused | Other | T | NaN | - | - | - | - | - | - |
| Data not collected | Other | T | NaN | - | - | - | - | - | - |
| Worker unable to determine | Other | T | NaN | ** | ** | ** | ** | - | ** |
| Note. The symbols within this table represent specific data aspects: TTemporary housing PPermanent housing +Positive exit from program type XExcluded from denominator in HUD calculations for positive exits **Defined by HUD as current living situation, but not used for exit ††SSF specific destination classifications -No classification for program type |
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