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CoC Provider Trainings

Sacramento Steps Forward aims to support the continued training and professional development of homelessness-focused providers in Sacramento County. Browse below upcoming and recent training opportunities, as well as other training resources!


Temperature Check on COVID-19 Preparedness: A Webinar for Homeless Assistance Providers and Partners

Date & Time: Monday, November 15 at 10:00 – 11:00 a.m.

Session Description:

In anticipation of flu season and the arrival of colder temperatures, many communities have turned their attention to winter weather planning with a focus on infectious disease preparedness.

A panel representing the Centers for Disease Control and Prevention (CDC), the National Health Care for the Homeless Council (NHCHC), and HUD is hosting a webinar to highlight the steps that the partnership of homeless assistance providers, Continuums of Care (CoCs), public health agencies, and health care providers can take to minimize COVID-19 transmission. Learn more!


Fair Housing 2021: What Counselors Need to Know

Date: Tuesday, November 16 – Wednesday, November 17

Session Description:

HUD’s Offices of Housing Counseling and Fair Housing and Equal Opportunity are pleased to announce a joint virtual conference for housing counselors to understand and participate in dialogue on Fair Housing requirements.

Conference goals include:

  • Understand the responsibilities of the Office of Fair Housing and Equal Opportunity and its role in enforcing fair housing laws and regulations, as well as processing complaints
  • Learn about the Fair Housing implications related to limited English proficient (LEP) individuals and tools and resources to support services for these clients
  • Understand the rights for people with disabilities under the Fair Housing Act
  • Learn about how the Fair Housing Act and HUD’s Equal Access Rules apply to the LGBTQ+ community and how your agency can be of support to these clients
  • Learn how to protect the rights of clients in disaster recovery


NFHTA Forum | Strategies for LGBTQI+ and Gender Identity Housing Discrimination Investigations

Date & Time: Wednesday, November 17 at 11:00 a.m. – 1:00 p.m.

Session Description:

Join the National Fair Housing Training Academy (NFHTA) and the National Fair Housing Alliance (NFHA) in a conversation focusing on strategies for LGBTQI+ and gender identity housing discrimination investigations.

In January 2021, President Biden issued Executive Order 13988 on Preventing and Combating Discrimination on the Basis of Gender Identity or Sexual Orientation, that extends federal laws that prohibit sex discrimination to include sexual orientation and gender identity. Based on this order, HUD’s Office of Fair Housing and Equal Opportunity willfully enforce the Fair Housing Act to address discrimination inclusive of sexual orientation and gender identity; this applies to FHAP and FHIP agencies as well. This forum will outline how sexual orientation and gender identity are covered by the Fair Housing Act, establish what constitutes a prima facie case of discrimination, provide some training to improve cultural competency in this field, and specify testing and investigative tools that may be utilized to investigate cases that allege discrimination based on sexual orientation and gender identity.


COVID-19 Planning & Response for Homeless Assistance Providers Office Hours

Date & Time: Friday, November 19 at 11:30 a.m. – 1:00 p.m.

Session Description:

HUD’s Office of Special Needs Assistance Programs (SNAPS) invites homeless assistance providers and their partners to participate in an Office Hours session to discuss COVID-19 planning and response. Learn more!

Presenters from the following federal agencies and their partners will be available for a live question and answer session:

  • Centers for Disease Control and Prevention (CDC)
  • U.S. Department of Housing and Urban Development (HUD)
  • U.S. Department of Veterans Affairs (VA)
  • National Healthcare for the Homeless Council (HCH)


Infection Prevention and Control in Homeless Shelters

Date & Time: Tuesday, November 23 at 12:00 p.m.

Session Description:

During this webinar, the Corrections and Homelessness Section within CDC’s COVID-19 Response will present tools and resources for infection prevention and control in correctional facilities and homeless service sites. They will share experiences related to infection prevention in these settings and considerations for assessing when prevention strategies can be modified in these settings.


NFHTA Fundamentals of Fair Housing – Intake

Date: Monday, December 6 – Thursday, December 9

Session Description:

The Fundamentals of Fair Housing – Intake course covers best practices in fair housing intake for FHIP and FHAP staff. This course will provide an overview of the responsibilities and customer service orientation to conducting intake. Participants will learn how to conduct interviews, including conducting exercises on the do’s and don’ts of interviewing techniques, and learn how to establish jurisdiction and apply lessons in drafting timely complaints.


Stay tuned for more training opportunities!


Creating & Connecting: Professional Development Opportunities for the Homeless
Date & Time: Wednesday, November 10 at 2:30 – 4:00 pm

Featured Guests:
  • Rachel Davidson – Downtown Streets Team
  • Heather Frick – Downtown Streets Team

Session Description:

This 90-minute virtual session provides you an overview of the Downtown Streets Team and its volunteer program. During this session, staff members of CoC provider agencies will hear about employment support as an intervention for the homelessness crisis and its benefits for participating clients and the community.
Please complete our post-session survey!

Utilizing California Services to Enhance Homeless Programs for Families & Seniors
Date & Time: Tuesday, November 9 at 1:00 – 4:00 pm

Featured Guests:
  • Christina Dimas-Kahn – California Health Advocates Association
  • Leza Coleman – California Long-Term Care Ombudsman Association
  • Sergio Landeros –  Agency on Aging Area 4
  • Wanda Gonzales – Social Security Administration

Session Description:

This 3-hour virtual session introduces you to Supplemental Security Income (SSI) resources and Ombudsman services to programs and providers funded by the Continuum of Care (CoC). This session will also discuss how to begin integrating these services into current programming, especially to help clients experiencing homelessness better understand the tiers of available support for their unique circumstances so they can more effectively utilize these services.
Please complete our post-session survey!
Intersectional Approaches for Serving Homeless Domestic Violence and Human Trafficking Survivors

Date & Time: Friday, August 20 at 9:00 am – 12:00 pm

Featured Guests

  • Jaime Gerigk, MSW – WEAVE
  • Kaitlyn DiCicco, MSW, PPSC – 3 Strands Global Foundation
  • Kristie Kiefer, BSW – Community Against Sexual Harm
  • Rodger Freeman – International Rescue Committee
  • Terri Galvan, MPP – Community Against Sexual Harm

Session Description:

In this 3-hour training session, we discuss the status of these persisting public health issues in Sacramento County, who they are impacting the most and why, and how we can improve resources and support based on the data. We explore the best ways in which providers can work with people who are experiencing or have experienced domestic violence or have survived human trafficking. We also examine the intersectionality of these community-level issues and share recommended resources for which providers should connect this population.


Fair Housing: Policies that Protect the Housing Safety and Rights of Individuals and Families Experiencing Homelessness

Date & Time: Friday, July 23, 2021 at 9:00 am – 12:00 pm

Featured Guest:

  • Ryan Reyes – Project Sentinel

Session Description:

This 3-hour training guides housing providers and individuals serving the homeless community through the policies aimed at protecting the housing safety and rights of this vulnerable population. You will gain more knowledge around accommodations for persons with disabilities and persons with service and companion animals, regulations that protect families with children, and immigrant-related protections, and more!

Mitigating COVID-19 and Promoting Community Wellness at Encampments and Shelters 

Date & Time: Tuesday, July 20, 2021 at 10:00 – 11:00 am

Featured Guests:

  • Dr. Kawanaa Carter – Infinite Giving
  • Diana Moua – Hmong Youth & Parents United

Session Description:

A 1-hour overview of COVID-19 mitigation basics based on the latest state of Sacramento County and discussion of recommended actions for minimizing risks for PEH and individuals serving PEH, as well as strategies for navigating potential barriers in our forward progress to be a safe, healthy, and prepared community. 

Providing Trauma-Informed Support in the COVID-19 Era for Persons Experiencing Homelessness

Date & Time: Monday, June 14, 2021 at 12:00 – 1:00 pm

Featured Guests:

  • Christie Gonzales, MPA – WellSpace Health
  • Gwendolyn Jenkins, ADN, RN – WellSpace Health
  • Janelle Surrey-Miller, AMFT – Hope Cooperative
  • Monica Rocha-Wyatt, LMFT – Department of Health Services

Session Description:

This 1-hour discussion brings together local experts to discuss how we can help our homeless communities navigate the COVID vaccination decision-making process using a trauma-informed lens. We will also explore opportunities for our community to improve PEH’s access to health and social resources, how we can support individuals serving our vulnerable populations, and more.

Contact Kathreen Daria at for questions or suggestions regarding our provider trainings. We also encourage you to reach out with any relevant training opportunities that you or others are offering so that we can help share with our networks.

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