The Sacramento Steps Forward Outreach Navigators meet clients where they congregate or reside, develop a relationship based on trust and honesty, and assist them in the field to help end their cycle of homelessness.
The Outreach Team, many of whom have lived experience similar to those of our clients, use a variety of best practice engagement strategies to build genuine relationships with clients over time. In doing so, the Navigator empowers the client and promotes self-agency rather than creating an unrealistic expectation that a subsidized housing option will be provided quickly.
While working toward housing solutions the Outreach Team supports clients by providing connections to a network of service providers who help address non-housing related issues that may prevent someone from becoming housed. This may include health, behavioral health, workforce development, social services, documentation acquisition, and more.